Data and Insight Manager

Michael Page
London

  • Own and manage the organisation's CRM (Donorfy), ensuring stability, effective use and integration with platforms including Xero, JustGiving, Eventbrite and Raisely
  • Analyse fundraising and campaign data to deliver clear insight, reporting and performance dashboards
  • Support audience segmentation, targeting and campaign optimisation using CRM and analytics tools
  • Maintain high standards of data quality, governance and GDPR compliance
  • Build, maintain and improve automated CRM processes, email journeys, templates and workflows
  • Manage online and offline forms and associated data processes
  • Ensure accurate reconciliation of fundraising and finance data in partnership with finance colleagues
  • Oversee supporter enquiries, donation processing, thanking and data logging
  • Line manage and support the Fundraising Administrator
  • Support teams with data selections, reporting and planned communications
  • Provide operational data support for events and fundraising activity as required
Posted 2026-04-30

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