Social Media Manager

SOCIAL MEDIA MANAGER

LONDON (Hybrid Working)

A benchmarked salary between £33,000 to £38,000 based on your level within our progression framework.

You can read more about our approach to performance, salary, and progression  here.

👋 Who we are

Born Social is a full service social media agency designed for the new era of advertising. Our client list includes household names like Guinness, Primark, Ford, Mars and ASDA as well as the next generation of big brands like Captain Morgan, Seedlip and Peloton.

As a proud B Corp we work hard to attract, retain and develop the best social-first talent and create a culture where individuals can thrive. We’re a team of over 175 people across the UK & US and growing!

As a Social Media Manager your objective is to strategically execute industry-leading social content. From managing our organic content plans, copywriting, community management, reactive content management, to turning an influencer strategy into reality.

�� What you'll be doing:

• Overseeing and advising on the distribution of all organic content
  
• Using your expertise of brand Tone of Voice and audience behaviour to write social-first captions to go alongside client content in our monthly content plans
  
• Being accountable for the delivery of all monthly and quarterly reports. Using findings to drive creative development, identifying what has worked and where there’s opportunity. 
• Working closely with Account Director’s and Strategists to establish relevant benchmarking (account and industry) that clearly communicates the value of our work
  
• Developing strong working relationships with the Paid Media team to ensure all paid and organic content strategically complement one another
  
• Strategically connecting our clients to their audience through community management as part of an always on strategy, or tactical brand moments
  
• Using your expert knowledge of our clients and the platforms to identify key opportunities to collaborate with influencers and content creators. Owning the ideation, briefing and management of all influencer campaigns
  
• Through cultural knowledge, social listening and in-depth channel insights, identifying and leading on all opportunities for brand building reactive content, both planned and unplanned. This may be done through proactive trend reports, thought leadership and/or proactive creative ideation
  
• Building meaningful relationships with our clients, establishing their trust in us as social media experts through channel lead output
  
• Ensuring all organic content is scheduled across the appropriate platforms at the relevant times and accurately.

👀 Who we're looking for:

• You'll have a sophisticated understanding of the platforms and be able to advise on when, where and how often content should be shared.
• A creative thinker & writer: you're able to work both independently and collaboratively on ideation for content across social
• You love brands and social media: you're fascinated by brands, how they market themselves, and use social media to do this.
• You are naturally curious about the developments of the digital world and excited by its potential
• Pride in your work: we treat our client's brands as our own and are meticulous about our approach. You will take real pride in what you deliver and always strive for perfection
• Real drive and ambition: you'll be constantly adapting to the ever-growing world of social, and we need people who have the mindset of growth as well as the ambition to get there
• You'll have one or more years of experience working with social media (agency-side preferable)
  

✌� Our values

Our values aim to pinpoint the magic ingredients for us at our best. We look for people who share our values and can add to our culture.

See Challenge as Opportunity ... is about our attitude and to be very clear, this is not a value of optimism, nor is it about loving every challenge.

Say It Simply ... is how we communicate. Think of the basic rules of communication - honest, clear, confident.

Do What You Say ... is the crux of our reputation and longevity. When you join Born Social, our trust is fully given. It is yours to lose.

Make Each Other Better ... is about our culture of collaboration and commitment to development. We are only as good as the people around us so we all take responsibility for developing each other, as well as ourselves.

Consciously Contribute ...is bigger than all the others. It ensures we grow right. It broadens our focus beyond Born Social and cements our commitment to doing what’s just, not what’s easy or immediately self-serving.

Company Benefits:

Flexibility 🤸 Hybrid working, core hours, and an allowance to work from anywhere for up to 4 weeks each year

Holiday 🌴 25 days holiday allowance per year plus a 3-day company switch off between Christmas & New Year

Wellbeing 🧠A choice of £30 monthly wellbeing budget or Health Insurance, access to Spill (virtual mental health support), a trained team of Mental Health First Aiders, an annual Recharge Day and a Bike2Work scheme

Learning & Development 📚 Membership to the IPA, a Campus platform packed with internal & external learning and a department training budget for L&D and regular team sessions

Contribute � Give one day to the world each year through our volunteering scheme and make your own impact on social or environmental sustainability

Incentives � Monthly team-voted prizes to celebrate individuals who Make Born Better and an Annual Profit Share Scheme so as the business grows, you'll be able to take a share of that growth home each financial year

The Usual Suspects � From pension scheme to enhanced parental leave to life assurance

Clubs ♣� Book Club, Film Club, Run Club, Cycling Club, Tag Rugby Club there's something for everyone

Consciously Contribute 💙 Impact our sustainability goals by joining one of our Consciously Contribute Committees

Born Socials � We like hanging out together and love us some organised (and not so organised) fun

💙 Everyone is welcome

We celebrate different ideas, perspectives, and backgrounds here at Born Social. As an equal opportunities employer, we believe in the power of an inclusive and representative team. We welcome applications regardless of race, religion or belief, sex, gender identity, sexual orientation, age, political affiliation, family, or parental status. We don’t simply comply with the Equality Act, we go further and take pride in building a stronger and more creative work environment, committed to inclusion, diversity, and representation.

Born Social � Croud

Born Social is proud to be part of Croud . Together we are a global, full service digital marketing agency. We operate as a unique scaled network of Intelligent, Creative Specialists, enabling us to deliver superior brand outcomes and unlock potential for our people, our clients and our communities.

Our shared culture is designed to elevate everyone, with a focus on trust, collaboration, innovation, generosity and purpose.