Field Based Sales Acquisition Manager

Location: London, Birmingham, Bristol, Manchester

Why Wholesale?

We have around 1.2 million customers and serve over half the FTSE 350. Our customers range from big household names, government departments and public service organisations right through to small businesses and new start-ups. We cover both the communications and IT services markets. Overall we’re focused on four main product markets: Fixed Voice; Mobility; Fibre and connectivity; networked IT services provided over the biggest UK network in both fixed and mobile communications. We also provide network IT services to corporate and public sector organisations in the Republic of Ireland.

Our Wholesale business helps communications providers (CPs) and other organisations provide fixed or mobile phone services. Our ventures provide mass-market services like directory enquiries and payphones, and enterprise services including Fleet Solutions and BT Redcare. We also offer specialist enterprise services to our Internet of Things customers.

The Wholesale Sales function partners with and delivers capability to our biggest customers (across the UK and beyond), who in turn deliver communication services to their customers. In Wholesale, we leverage BT’s assets, diversity and sales excellence to provide these customers with best in class, innovative technology that empowers their customers’ future.

Why this job matters

The business development manager will be responsible for the sector new growth and expansion, identifying and securing new opportunities outside of our current customer base. They will need to create innovative go-to-market strategies, developing unique solutions to meet the needs of the market whilst nurturing and fostering relationships with customers, partners, stakeholders to establish the foundations for long term success.

Continuous learning is essential, staying updated with customer trends, new technologies and best practices to remain relevant in the market.

What you’ll be doing

• Accountable for identifying and pursuing new business opportunities, which leads to growth and expansion outside of existing BT Wholesale relationships, enabling you to meet and exceed annual metrics for financial performance and customer satisfaction.
• Developing and implementing strategic plans that are flexible and responsive to changes in business landscapes.
• Building creative approaches to drive key deals, addressing and overcoming challenges, as well as effective networking, deal-closing, and after-sales management.
• Supply accurate and timely sales forecasts using SalesForce, including contact management & accuracy.
• Promote the full Wholesale, and the wider BT product and capability portfolio.
• Works cross-functionally across the organisation to leverage subject matter expertise and other stakeholders’ help to drive opportunities to close.

The skills you’ll need

Business Strategy

Market Analysis

Customer Relationship Management

Decision Making

Commercial Acumen

Business Development

What we would like to see on your CV

• Influences, develop, drive and motivate sales both tactically and strategically
• Ability to deliver on business objectives and stretching sales targets
• Build trusting relationships at all levels externally and internally to support delivery of outcomes and results
• Ability to use insight to make strategic and agile operational and commercial decisions
• Exceptional knowledge of BTW product, competition, supply chain
• Large complex bid leadership

Benefits include

• On-target commission
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%​
• From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.​
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.​
• 25 days annual leave (not including bank holidays), increasing with service​
• 24/7 private virtual GP appointments for UK colleagues​
• 2 weeks carer’s leave ​
• World-class training and development opportunities​
• Option to join BT Shares Saving schemes.​

Flexible working

BT have moved to a hybrid working model - you can work from home 2 days per week. This means you’ll be at your contractual location 3 days a week.

About us

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.

We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.

We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.

As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.