Complex Care Manager

Acacium Group
London

Complex Care Manager

Thornbury Community Services (Part of Acacium Group)

Field based with frequent travel across London and surrounding areas

Permanent, Full Time + on call telephone support on a rota system

£49,000-£53,000 + £3,000 car allowance

Unlock your potential:

Are you passionate about delivering exceptional care and making a real difference in the community? We have an opportunity to join us as a Clinical Lead, responsible for managing a caseload of community care packages across London and surrounding areas.

In this role you will be accountable for ensuring the highest standards of clinical practice, identifying and managing risks to safeguard the welfare and safety of both staff and service users. Collaboration is at the heart of this role, as you will build and maintain trusted relationships with internal teams as well as service users and their families.

If you are a proactive leader with a commitment to excellence in clinical care, we want to hear from you! Apply now to become a vital part of our team and help us continue to provide outstanding care to our community.

Part of Acacium Group, Thornbury Community Services deliver high-quality care as our number one priority. With a team of exceptional and conscientious nurses and care staff, we’re able to deliver the best complex care at home or in the community, 24/7 or whenever it's needed. With compassion, integrity and dedication, we help empower people to achieve personal aspirations, as well as providing care tailored to their needs. Making a positive difference to our client’s lives is our passion and it’s this that sets us apart.

Everyday you will...

  • Undertake initial holistic nursing assessments in partnership with the service user and their family
  • Develop individualised care plans in partnership with the service user, their families and other health care professionals to ensure goals are patient focused, realistic and achievable
  • Produce standard and bespoke risk management plans for service users, ensuring any identified high risk is escalated and acted upon, working with other stakeholders to plan, monitor and review effectiveness of any plan in place 
  • Be responsible for the delivery of client specific clinical training for staff within packages 
  • Be accountable for ensuring all clients allocated are regularly reviewed in accordance with company policies, ensuring high standards of clinical practice and reflecting current organisational and national guidelines and standards

What’s in it for you?

We love exceptional people, and in return, we offer an exciting place to work, with a wide range of benefits, rewards and opportunities to grow your career, including:

  • Learning & development opportunities tailored to your role that will count towards your PIN re-validation, as well as fully funded qualifications
  • Gym Flex- discounted gym memberships, UK-wide
  • Events and incentives including regular team away days
  • Rewards Portal offering discounts on shops, restaurants, bars and cinemas
  • Rewards and recognition programme awarding monthly vouchers to nominated employees
  • 25 days annual leave that increases upon each year of service
  • Free flu vaccinations
  • Cycle to Work scheme
  • Life Assurance, Critical Illness Cover and Private Medical Insurance
  • Optional charity involvement with 2 paid charity days a year

Join us and make a difference!

If you want to join a global, marketing-leading organisation who are committed to the human side of business, then look no further. Acacium Group is the UK’s largest healthcare staffing and solutions partner and specialise in the healthcare, social care, and life sciences industries. We are a business with scale, leading digital capabilities and a strong financial profile, with a vision to be the leading global healthcare solutions partner.

We are powered by the best people and have an unrivalled and diverse range of capabilities, all while incorporating our company values into everything we do - Putting People First, Always by your Side, Driven by Excellence.

Join us and play a key part of shaping the future of society and improving people’s lives!

To thrive in this role, you must have...

  • A Paediatic or Adult Nursing degree with an active NMC pin
  • Experience in complex or critical care with competencies in tracheostomy and ventilation
  • Experience managing clinical teams 
  • A drivers license with access to a vehicle

Our Inclusion Commitment:

We are passionately committed to being a truly inclusive and diverse company- it is at the heart of our core value of Putting People First. We continue to enhance our culture of inclusion and diversity across all of our roles and actively encourage applications from all backgrounds and communities.

Posted 2025-05-19

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