Freelance Resource Manager

Who are Coolr?

We’re an independent social media agency and team of creatives, social experts, content publishers and change makers.

Completely wired into popular culture, our work connects brands with their audiences at scale. With clients such as Burger King, Lidl, and Deliveroo (to name drop a few) our aim is to be the biggest social agency in the world.

With 70% growth last year the agency is growing at a rapid rate but we’re only just getting started… In 2025 we have ambitious plans for our agency and to truly become the stand-out social agency in the UK, the US and beyond.

We have a strong platform for growth and have made great strides forward – now we really want to take things to the next level.

About the role:

We're looking for a Freelance Resource Manager to support our team in optimising project resourcing, scheduling, and talent management. You’ll work closely with the Team Lead and Head of Resource to ensure our projects are efficiently staffed, schedules are up to date, and both internal and freelance talent are utilised effectively.

The job 💻

• Collaborate with the team lead to manage bookings and cast resources effectively, ensuring appropriate utilisation of both senior and junior talent.

• Effectively communicate to overcome challenges and provide creative solutions.

• Organise and manage project schedules with precision and discipline. Ensure productive (our agency scheduling tool) is kept up to date and relevant

• Review the schedule to assess resource bookings and prevent unnecessary downtime or excess freelance costs.

• Proactively plan for peak periods, addressing resource challenges by optimising internal and external resources.

• Manage team holidays and capacity and ensure all time out of the office is tracked in productive

• Monitor team profitability, manage freelance budgets, and ensure timely completion of timesheets.

• Maintain a pulse on the freelance market, building relationships with talents across various skillsets.

What we are looking for 👀

• Proven experience in resource or traffic management within a creative, digital, or production agency.

• Strong project planning and scoping skills, plus an eagle eye for detail

• Ability to manage a high-volume workload with strong productivity.

• Experience using scheduling software.

• Adaptability and flexibility to meet the evolving needs of the environment.

• Excellent written and verbal communication skills

Coolr Culture:

We are one team. Regardless of what you work on at the agency, we will help and support each other on everything. The goal is to turn our clients into rockstars by creating ground-breaking, award-winning and impactful campaigns for them. The team culture is to push out of our comfort zones to strive for excellence whilst allowing everyone to embrace their true selves and tap into their potential.

Coolr DE&I 🌎

Our approach to DE&I at Coolr is simple: create a safe and inclusive environment for people to be authentically themselves. By embracing this culture, it gives space to people to be more creative, innovative, and successful which will drive us in our mission of becoming the world’s best social media agency. Whilst we are proud of our current position and the work we do to support a thriving and diverse workplace, we always know we can do more to not only create change here at Coolr, but in our industry as a whole.