Marketing Operations Associate - Engine by Starling (Hiring Immediately)

At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology.

Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling, and two years ago we split out as a separate business.

Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success.

We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies.

As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering-led company and we’re looking for someone who will be excited by the potential for Engine’s technology to transform banking in different markets around the world.

Hybrid Working

We have a hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of our London office so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your line manager.

About the role

We are seeking a highly organised and detail-oriented Marketing Operations Associate to help build best-practice playbooks and processes cross-functionally, and provide critical operational support across various marketing initiatives including digital media, paid-campaigns, events and sponsorships, and communications and partnerships. This role will be responsible for ensuring smooth and efficient processes across the marketing team, offering operational and organisational assistance to enhance productivity, activation execution, and drive maximum value from our martech stack.

The ideal candidate will have a strong background in project management, a keen eye for detail, and strong initiative. They will also have experience or exposure to digital media and paid campaigns, building and maintenance of a martech stack, and working cross functionally across timezones.

We encourage you to apply even if you don’t tick all of the boxes. We value potential, adaptability, and a strong drive to learn just as much as past experience. If you’re excited about this role, we’d love to hear from you!

Key Responsibilities:

• Assist in the planning, coordination, and execution of marketing campaigns across digital and traditional platforms, including paid campaigns.
• Manage timelines, resources, and deliverables for campaigns to ensure deadlines are met.
• Monitor the effectiveness of marketing campaigns, reporting on metrics to identify areas for optimisation.
• Coordinate logistics for marketing events, including conferences, sponsorships, webinars, merchandise and internal/external meetings, primarily for our UK&I and EMEA activations.
• Manage vendor relationships, negotiate contracts, and handle event-related communications.
• Ensure seamless execution of events by overseeing event timelines, budgets, and staffing.
• Collaborate with internal teams and external partners to support strategic partnerships and sponsorships.
• Support the Creative Studio with by organising co-branded marketing materials and activations aligned with partnership goals.

Administrative and Organisational Support:

• Provide administrative support to the marketing and business development leadership team, including meeting preparation, briefing documents and preparing reports.
• Maintain marketing documentation, databases, and project management systems to ensure team efficiency.
• Support the tracking of budgets and expenses related to marketing activities, providing regular updates to leadership.
• Assist in managing internal communications to ensure cross-functional alignment with other departments.
• Develop and implement operational workflows to streamline marketing activities and improve team productivity.
• Identify and resolve bottlenecks in project timelines and processes, ensuring smooth execution of initiatives.
• Create and maintain process documentation, ensuring consistency and clarity across the marketing team.
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