Service Manager (6099)

Service Manager (6099)

Avenues is a community where people smile, laugh, grow and achieve great things.

We are looking for a Service Manager to join the team in our Greenwich/Kidbrooke Service.

This service is home to ten adults living across three bungalows who have multiple and profound learning disabilities and complex health needs, and are non-verbal.

Our people we support do enjoy going out and about into their local community so we are providing a service vehicle therefore it would be desirable for the successful applicant to hold a full UK driving license but this is not essential.

You will have the amazing opportunity to make a wonderful impact on people’s lives and supporting the Service Manager to build and lead a great team who you will support on shifts as part of the role, receiving full support from the beginning of your journey with us.

We just ask that you share our values and you have a fun, positive and can do attitude!

In this role you will motivate and inspire your team to provide outstanding support through effective training, coaching, and leadership by example. Acting as a role model you will empower the people we support to have active and fulfilling lives aligned with their needs and aspirations. You will be responsible for transitions of the people we support, Rotas’, support plans, managing budgets, and monthly reports as well as recruitment, development and management of staff. On call duties will also be included.

Due to the role, a majority of the working week will be Monday-Friday 9-5; however, there is some flexibility to adjust these hours across the week to suit the service. There could be some occasional shift work where you will need to observe practices and ensure standards are being maintained across the services. There is also an aspect of on call required within the role.

Your values should match ours:

Respect: We treat people as we would wish to be treated ourselves.

Excellence: We don’t settle for okay, we are determined to achieve more.

Integrity: We do the right thing, even if it takes more time and effort.

Pride: The work we do is something we want to tell others we are part of.

The ideal Service Manager looks like this:

• Have a genuine desire to help, develop and maintain high quality service provision for the people we support in this service appropriate to their assessed needs.
• Work with the Senior Operations Manager and be the Registered Manager with CQC to deliver safe, high quality services for the people supported.
• Has the skills and commitment to coaching and developing a team, with an emphasis on Practice Leadership with to develop and align practice.
• Understands the balance between keeping the person safe and positive risk taking.
• Deliver best practice based on Positive Behavioral Support principles, adopting Active Support and delivering high quality person centered support.
• Level 5 diploma or equivalent experience.
• Able to look at budgets and financial information to support the service remain financially viable.
• Desirable to hold a valid driving license and have access to own vehicle.

**Experience of working within Complex health needs, supporting people are non verbal and have profound learning disabilities**

For more details about the role, please have a look at the role profile.

Benefits you can expect:
• £37,080 per annum
• High quality training that supports your career development.
• Paid enhanced DBS check.
• Flexible working.
• Shopping discount via Blue Light Card and The Bene£its website.
• Contributory pension scheme with life assurance.
• Free and confidential 24/7 access to a health portal, counselling and support.
• Recommend a Friend scheme – earn up to £500.

As part of our commitment to the “Disability Confident Scheme”, candidates who declare a disability, and meet the key criteria for this role, will be given the opportunity to demonstrate their abilities at interview stage.

We reserve the right to close this vacancy early if a suitable candidate is found or experiencing a high volume of applications.

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Location

Bexleyheath - Emerton Close

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