Digital Media Insights Manager
- Review ongoing performance on LEGO.com based on a combination of metrics & methods to “tell the story “of the main drivers behind results
- Focus on understanding at pace the performance of our Paid Media channels. Monitor & identify areas of improvement which cover areas as broad as how shoppers enter & move through the site to the campaign taxonomy used and the shared data with our media agencies
- Act as a business partner to the Performance Marketing & SEO team supporting with a greater understanding of performance & proactive challenge on how to optimise investments in a changing commercial landscape.
- Share concrete recommendations to trigger action and work collaboratively across the business to put actions in place
- Support significant marketing events, reporting on real time performance & proactively identifying areas for optimisation (e.g. Black Friday, Cyber Monday)
- Identify gaps in the way we currently report on paid media performance & recommend changes in our ways of working to continuously improve business understanding
- Work collaboratively with peers to identify opportunities to innovative the way we understand the impact of our paid media campaigns on LEGO.com performance & make positive changes for our shoppers
- Ensure that the data we utilise is accurately reported & partner with A&I Enabling & other data owners to ensure ongoing governance is in place for LEGO.com
- A confident storyteller with experience in Paid Media and ideally an eCommerce Insights team
- A completer finisher with a track record for following an idea through to implementation
- Experience turning data into insights and driving decisions. Bias to action, but from a starting point of recognizing the complex environment we operate in.
- Stakeholder management skills, with the ability to build new relationships and drive through challenging decisions
- Understanding of data structure and the ability to drive meaning from large, unconnected data.
- Experience working with Big Data Platform and web-analytics. SQL skills a must, Adobe Analytics & both Tableau and Power BI experience preferred
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