Outpatients Clinical Assistant

Job summary

We have an opportunity for an enthusiastic caring individual to join our team in the Kings Treatment Centre where we deliver a variety of outpatient services. The role will be to assist in the medicine outpatient department.

The Kings Treatment Centre is a contemporary hospital-based outpatient department, with first class, spacious and state of the art clinic suites. We provide specialist consultations and a wide range of diagnostic procedures and treatments for our patients.

The primary role of the Outpatient Clinical Assistant is to provide high quality care to a designated group of patients, to promote a positive patient experience, working in collaboration with all members of the multidisciplinary team to achieve this.

The successful applicant must:

• Have NVQ Level 3 or equivalent in care or a willingness to work towards.
• Be able to demonstrate excellent communication skills.
• Be able to work flexibly within the department when required
• Have previous experience of working in a customer care role
• Have experience of working within an outpatient setting

Main duties of the job

Please read the attached full job description and person specification in the additional documents section.

About us

We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.

We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation.

We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as 'outstanding' for care and our King's Mill Hospital as the only 'outstanding' NHS-run hospital in the East Midlands.

Job description

Job responsibilities

Please read the attached full job description and person specification in the additional documents section.

Not all of our roles are eligible for sponsorship to find out which roles are eligible for sponsorship please refer to the shortage occupation list found here:

Skilled Worker visa: eligible healthcare and education jobs - GOV.UK

Home Office guidance has changed as of the 9 th April, anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.

Job description
Job responsibilities

Please read the attached full job description and person specification in the additional documents section.

Not all of our roles are eligible for sponsorship to find out which roles are eligible for sponsorship please refer to the shortage occupation list found here:

Skilled Worker visa: eligible healthcare and education jobs - GOV.UK

Home Office guidance has changed as of the 9 th April, anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.

Person Specification

Knowledge

Essential

• Demonstrate good communication skills
• Understanding of basic requirements for individual patient care

Qualifications

Essential

• Care Certificate or willingness to work towards

Further Training

Essential

• Mandatory updates and customer care courses

Desirable

• Observation training
• Phlebotomy training
• Wound care training

Experience

Essential

• Previous customer care experience and life skills

Desirable

• Previous NHS care experience in an outpatient setting

Contractual

Essential

• Regular attendee, able to work flexibly within working hours of department

Person Specification
Knowledge

Essential

• Demonstrate good communication skills
• Understanding of basic requirements for individual patient care

Qualifications

Essential

• Care Certificate or willingness to work towards

Further Training

Essential

• Mandatory updates and customer care courses

Desirable

• Observation training
• Phlebotomy training
• Wound care training

Experience

Essential

• Previous customer care experience and life skills

Desirable

• Previous NHS care experience in an outpatient setting

Contractual

Essential

• Regular attendee, able to work flexibly within working hours of department

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sherwood Forest Hospitals NHS Foundation Trust
Address

King's Mill Hospital

Mansfield Road

Sutton-in-Ashfield

NG17 4JL

Employer's website