Salesforce Product Owner

Want to be a part of a company that’s making a difference?

We’re a growing global tech company, with huge potential for curious and caring minds, committed to each other, to deliver solutions that protect people and the planet for future generations. Our team of experts are focused on creating meaningful impact and making a real difference for our customers.

🌍 Impact: A strong connection to our mission through product, customer and impact is essential. We protect people and the planet by helping businesses mitigate risks and create safer, healthier workplaces.

💡 Innovation: Trusted by over 11,000 customers, you’ll have the chance to work with industry experts and thought leaders, dedicated to driving positive change. We believe in fostering a trusting environment that empowers our team to grow, innovate, and succeed.

📈 Growth: Connect commercial growth to personal growth opportunities. Benefit from a wide range of learning opportunities for ambitious professionals seeking development in a rapidly expanding sector.

We're on a mission to protect people and the planet by building and deploying transformative software. We need everyone's energy and commitment, regardless of region or rank, to make that mission a reality for millions more customers.

Our culture code , a set of principles that underpins our values, is our commitment to each other and working better together.

Join EcoOnline and be part of a mission dedicated to driving positive change. Read on to learn more about the opportunity and how you can have a positive impact!

About the Role

As the Salesforce Product Owner, you’ll play a vital role to help build, maintain, and scale our new Salesforce environment. We are looking for a proactive individual that can help us continually improve and enhance our Salesforce platform, which is currently being deployed, understand requirements and user feedback, and follow/implement best practice solutions. This person should have a customer centric approach to interacting with their colleagues.

We are looking for someone who is Salesforce certified, with a good understanding of the Salesforce platform, including Sales Cloud, Service Cloud and ideally some CPQ experience. The Salesforce Product Manager should be comfortable with change management and governance, as well as communicating, prioritizing and managing all aspects of a Salesforce BAU. A key part of the role will be working with the Revenue Operations and Support teams, helping define requirements, and then translating them into user stories that will form the basis of new developments within our Salesforce platforms. Alongside this will be administration work within the system as and when required to support existing capability.

Key Responsibilities:

• Roadmap Development
• Linking with business teams to translate business requirements into systems functionality
• Prioritising workloads
• Managing the SF product backlog
• Process Improvement & Automation
• Product Development
• Data Maintenance and Management
• Training & Collaboration
• Stakeholder management
• System Optimisation and Governance

What we're looking for:

• Experience in Sales Cloud, Service Cloud and ideally CPQ
• Certified Salesforce Administrator (advanced administrator a plus)
  
• Trailhead badges/Super badges ideal
  
• 2-3 years Salesforce experience working in a related role
  
• Experience in administrating Salesforce with ERP platforms
  
• Experience in Salesforce configurations including automation (Process Builder, Workflow Rules, Lightning Flows), security (Profiles, Roles, Permission Sets), and Apex (nice to have).
  
• Core Business Analyst skillset including process analysis, requirement gathering, process flow, development processes, user adoption and buy-in
  
• Numerate with intermediate/advanced Excel skills
  
• Strong communication skills both written and verbal
  
• Ability to think logically and methodically
  
• Planning & organising skills
  
• Experience managing multiple stakeholders, globally
  
• Attention to detail
  
• Ability to work under pressure in a fast moving environment
  
• Team working and interpersonal skills

Our Benefits:

We offer a variety of global benefits which are listed below! Please note a country-specific breakdown will be provided during your interview process.

• 🌴 Generous Paid Time Off

• 🍼 Extended Parental Leave

• ❤️‍🩹 Robust Health Coverage

• 💡 Accelerated Learning Paths

• 🧘‍♂️Team Wellness Initiatives

• 📆 Company-wide Events

• 🌎 Employee Resource Groups

• ⭐️ Recognition awards

EcoOnline is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment where everyone feels safe and empowered to be themselves. Our Talent Acquisition team reviews all applications and believes in the potential of individuals who may not meet all the specific requirements but demonstrate the attitude, alignment with our values and drive to succeed.

We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need any assistance due to a disability, please speak to your talent acquisition partner.