Head Cashier £40,000 + Tips

Job Details

JOB DESCRIPTION

As our new Head Cashier, you’ll play an important role within the Cashdesk team, working closely with the Cashdesk Manager to help deliver a smooth, accurate, and customer focused operation at what is one of Genting’s leading venues. This is an excellent opportunity for someone looking to develop their skills, gain valuable experience, and contribute to a high profile change programme. If you’re motivated, eager to learn, and excited to be part of meaningful change, we’d love to hear from you.

Applicants must have experience of working in a casino cashdesk and demonstrate strong procedural knowledge.

Key Competencies & Duties include:

• To ensure a smooth and efficient operation of the cash desk in compliance with all legislation, company rules and procedures at all times, prioritising work to ensure deadlines are met.
• To ensure that all cash desk staff are fully trained in all relevant Legislation, Company Policy and Procedures and all aspects of the cash desk operation.
• To monitor cashiers performance and provide help and advice to team members as and when needed.
• To be fully aware of all aspects of Social Responsibility and to be able to converse with any customer about any aspect thereof.
• To have full knowledge of all relevant aspects of the current Gaming Legislation and LCCP.
• To have full knowledge and understanding of ‘Acceptance of Cheques and Debit cards, Redemption and Banking’ company policy and procedures.
• To possess full knowledge of Data Protection and Procedures related to Money lending between customers and ensure they are implemented.
• To be fully conversant with the Money Laundering Regulations and record, and if needed report, all relevant transactions and information as required and also provide ongoing training for all cash desk staff.
• To ensure that the company opening/ closing procedures and insurance limits are adhered to and ensure secure cash handling procedures are followed at all times.
• To be responsible for all assets within the cash desk ensuring that all cash, chips etc are fully accounted for and secure at all times.
• To understand and make appropriate use of the company’s computer systems and electronic equipment positioned in the cash desk and take necessary actions to deal with problems.
• To have full knowledge of the soft count operation and ensure that the soft count is conducted in accordance with company procedures, reporting any breeches of procedures to General Manager/ Senior Casino Manager.

WHAT WE OFFER

As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including:

Company funded benefits

• Private GP helpline.
• Discount portal for popular retailers, restaurants, leisure and more.
• Pension scheme.
• Life assurance.
• Employee assistance programme " A confidential helpline providing 24/7 advice and counselling whatever the issue.
• 20% discounted gym membership.
• Mental health support.
• Family-friendly and wellbeing policies.

Flexible benefits* " designed for employees to choose the best package for their personal needs.

• Health Cash Plan (level 1 is company funded).
• Critical illness cover.
• Dental insurance.
• Travel insurance.
• Health Screening.

Rewards, recognition, development, and events

• Career development opportunities.
• Genting Academy " online learning portal.
• Long service awards.
• Staff social fund.
• Annual company Christmas present.
• A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.

*Subject to eligibility.

OUR BUSINESS

Genting Casinos is one of the UK’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience.

As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.