Senior Business Support Assistant

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Senior Business Support Assistant

Flexible working location based in the East

£28,002 per annum - National

£30,802 per annum - London

37.5 hours per week

If you are looking for a varied role where no two days are the same, then this role may be the perfect opportunity for you!

This is an exciting role within Sanctuary Supported Living coordinating and delivering an effective national support service that responds to customer and organisational needs, this role will ensure that the business is supported to meet business, policy and regulatory requirements (including CQC monitoring and reporting.

You will be providing administrative support for this strategic nationwide team. This involves a wide range of tasks from compliance monitoring, managing ad hoc enquiries from internal and external stakeholders, performance monitoring and specific projects all within the Business Support service.

The successful candidate will ideally have come from an administrative background, who is highly organised and with a proven history of managing and prioritising a varied workload.

This is a remote based role, and you will not necessarily be working with members of your own team, so experience working remotely will be advantageous.

Your role

• Advising and delivering an administrative service in Sanctuary Supported Living
• Communicating with team members around various regions to ensure standards are maintained to a consistently high level
• Supporting managers with more in-depth tasks and responsibilities, such as minute taker for HR meetings, high value purchase orders and stakeholder liaison communications

Your skills

• Experience of working in a similar role within a Supported Living or Customer service setting would be advantageous
• Knowledge and experience of using SAP and other internal systems is desirable
• Excellent communication, interpersonal and leadership skills.
• The ability to manage your own varied workload and to work to deadlines
• A good level of experience and knowledge with Microsoft systems including Word, Excel, PowerPoint and Outlook.

Your rewards

You deserve more than the basics. That’s why, alongside 33 days’ annual leave pro rata (rising to 38, including bank holidays) , occupational sick pay linked to length of service, and a contributory pension scheme , we’ve created a package to help you thrive:

• Health and wellbeing support – including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling
• Company-paid life insurance
• Parental leave arrangements and annual leave purchase scheme
• Company-funded training and ongoing career development opportunities
• Flexible working options and an inclusive culture where everyone belongs, supported by our staff networks including PRISM, Disability, Race Equality and Parent networks
• Exclusive retail discounts , Cycle to Work, and salary sacrifice arrangements

Some rewards are subject to a qualifying period or other criteria – visit our website for more information.

Ready to #BeYourBest? Apply today and start an inspiring career with Sanctuary Supported Living. Curious about what it’s like to work with us? Discover our values, culture, and real stories from our teams at or follow us on socials.

Job Reference: 229219

Inclusion is one of our core values . We’re committed to being a diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status.

We work closely with the Home Office in order to prevent illegal working.

An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.

Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.