Facilities Manager - London

Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

We are a dynamic, solution driven Facilities Management team with high quality service at the forefront of everything we do. We’re looking for a motivated and experienced Facilities manager to lead the delivery of a first class facilities function in our London office.

The ideal candidate will be a self-starter with a genuine passion for facilities management and a strong track record of project delivery, including contract and supplier management. 

This role requires hands-on experience in the performance management of team members and the ability to drive excellence through proactive leadership. You’ll be responsible for ensuring high standards in day to day operations while identifying opportunities for continuous improvement.

Your responsibilities will include:

• Lead the performance management and development of the facilities team, (8 direct reports) fostering a culture of accountability and continuous improvement. 
• Manage and monitor the London facilities budget, ensuring value for money and cost effectiveness while maintaining standards. 
• Oversee the delivery of a high-quality, efficient and proactive facilities management service across the London site. 
• Manage all layers of physical security, including architecture by ensuring robust procedures are in place and consistently followed by the team.
• Oversee contract management, including procurement, negotiation, and supplier performance, to maintain strong service partnerships.
• Produce regular reports and data insights to inform decision making and identify opportunities.
• Project manage facilities related initiatives including, space planning, desk allocations, office moves, refurbishments and upgrades.
• Responsible for full compliance with health, safety and environmental regulations, proactively managing risk and maintaining safe working environments. 
• Champion first class hospitality and front of house service standards, creating a welcoming and professional environment for all clients and visitors.
• Developing and maintaining a positive working relationship with Landlords, Building Management, Project Stakeholders and contractors.

Requirements

• This is an ideal position for someone approachable, proactive and enthusiastic with a passion for creating inspiring workplaces. 
• You will need strong IT and administration skills and very close attention to detail. 
• IOSH certified.
• IWFM qualifications at Level 4 or above.
• The ability to juggle a range of tasks in a frontline role.
• This is a fast paced and varied role at the heart of our business. If you are someone with a ‘can do’ attitude, who is adaptable, fun, and quick thinking with experience working within a corporate facilities team; we want to hear from you! 

Benefits

• 25 days holiday (plus take your public holiday allowance whenever works best for you)
• An extra day’s holiday for your birthday
• Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
• 16 hours paid volunteering time a year
• Salary sacrifice, company enhanced pension scheme
• Life insurance at 4x your salary & group income protection
• Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
• Generous family-friendly policies
• Incentivised refer a friend scheme
• Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
• Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

About Us

You may be put off applying for a role because you don\\\'t tick every box. Forget that! While we can’t accommodate every flexible working request, we\\\'re always open to discussion. So, if you\\\'re excited about working with us, but aren’t sure if you\\\'re 100% there yet, get in touch anyway.

We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.

Starling Bank is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.

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