Head of Data Quality & Establishment Control

Job overview

Please note that the start date for this vacancy will be on or after the 1 st April 2027.

The post holder will assist in the delivery of the National Framework for NHS Continuing Healthcare, NHS funded Healthcare, and local discharge pathways in conjunction with the Complex Discharge Coordinators. Working within the Discharge team they will establish effective working practices both internally and externally with partner organisations, reduce length of stay, support the clinical teams, patients and families to ensure the best needs of the patient are met.

They will be responsible for proactively completing the administrative components of discharge and reviewing of patients across supported discharge pathways, working as part of the ward Multi-Disciplinary Team. The post holder will be responsible for the completion of discharge documentation within their cohort of patients and act as a learning resource for ward based clinicians. They should also be dynamic in their way of working and be able to cope with the changes in policies and practices with the ever evolving discharge processes.

Main duties of the job

Work as part of the multidisciplinary ward team, gaining an insight and knowledge into the discharge needs of all the patients on their allocated wards.

Support patients, their families and carers to ensure that assessments and discharge plans are fully understood and agreed.

Attend the daily board meetings to proactively identify patients who are, or who are becoming ‘fit to assess’.

Actively liaise and work within the Discharge Team to ensure that proactive identification and management of patients is paramount.

Ensure the timely completion of Continuing Healthcare checklists, assessment, discharge notifications and discharge referrals which comply with the Care Act and fulfil the Trusts obligations under the Act, ensuring that an audit trail is available.

Assist with the maintenance and completion of the bespoke patient database – ensuring that all the tracking steps of the patient journey are auditable and accurate.

Attend escalation and Discharge planning meetings when required, ensuring the information about patients is available and accurate.

Facilitate smooth patient flow across all aspects of the patient’s journey including liaison with primary and secondary care, community venues and specialist services.

Responsible for the preparation of correspondence and complex papers as directed.

Actively identify areas of challenge, working to find solutions and new ways of working and escalate any outstanding issues appropriately.

Working for our organisation

The Trust provides a full range of local and specialist services across its five sites. In June 2026, we launched our new strategy for 2026-31. Our vision is to transform healthcare, and we have agreed six strategic ambitions to help us improve care for patients, and the working lives of our staff.

Our six strategic ambitions are delivering high-quality patient care ; creating a great place to work ; leading pioneering research, innovation and education ; building strong and successful partnerships ; providing timely and efficient care ; and ensuring long-term financial sustainability .

We have also agreed four new organisational values – Caring, Collaborative, Inclusive, Innovative – and these underpin everything we do, and how our teams interact with the patients under our care.

We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.

King’s is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone’s contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust’s carbon emissions, waste and pollution wherever possible.

Detailed job description and main responsibilities

Please see attached the job description and person specification which will provide the information required.

Person specification

Education and Qualification

Essential criteria

• English and Maths at GCSE ( C/5) or above
• Further study to demonstrate evidence of personal development

Knowledge and Experience

Essential criteria

• • Previous experience of working with the public/ and or patients in a healthcare environment.
• • Experience of interaction with all levels of staff

Desirable criteria

• Experience of managing and prioritising own workload, and working to deadlines.

Skills and Competencies

Essential criteria

• • Ability to use databases
• • Excellent organisation skills with a meticulous attention to detail
• • Excellent customer care practice, being polite, empathetic, patient and diplomatic

Desirable criteria

• • Awareness and understanding of the Care Act

IMPORTANT

• Check your email account regularly as this is how we will communicate with you
• If you delete the job from any of your accounts, you may be prevented from accessing further communications
• To enquire about your application or inform us of any changes in your circumstances, please contact the named person on this advert
• Please provide email addresses for referees where possible
• Please review the documentation on our recruitment microsite, particularly the Trust’s criminal records checking policy
• All staff have a responsibility for safeguarding children and vulnerable adults and for ensuring they are aware of the specific duties relating to their role.
• Please note that the closing date is given as a guide. On occasion, we might close a vacancy early due to a high number of applications being received. You are advised to submit your application as early as possible to avoid disappointment.

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King's College Hospital is part of King's Health Partners Academic Health Sciences Centre (AHSC), a pioneering collaboration between King's College London, and Guy's and St Thomas', King's College Hospital and South London and Maudsley NHS Foundation Trusts.