Subsurface Utility Quality Assurance Coordinator

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Job Description

The Quality Assurance Coordinator would be responsible for ensuring consistency, accuracy, and compliance across Buried Services, EC and Utility Survey teams. This role acts as a critical link between operational delivery and quality standards (Onsite & Office), maintaining high levels of data integrity, reporting quality, and adherence to industry and company procedures . This is currently spread across multiple surveyors, consuming their capacity to progress more work.

Here’s what you’ll do:

Quality Assurance & Compliance

• Review and audit deliverables from both Buried Services, EC and Utility Survey teams to ensure accuracy, completeness, and consistency.
• Ensure all outputs comply with relevant industry standards, company procedures, and client specifications.
• Identify trends, recurring errors, and areas for improvement, implementing corrective actions where necessary.

Process Standardisation

• Develop, maintain, and enforce QA processes and documentation standards across both teams.
• Promote consistency in data capture, processing, and reporting methodologies.
• Support the creation and updating of templates, checklists, and QA workflows.
• Actively look to streamline workflows, search for and implement cost saving measures whilst increasing quality.

Cross-Team Coordination

• Act as a central point of contact between Buried Services, EC and Utility Survey teams for quality-related matters.
• Facilitate communication to ensure alignment in deliverables and expectations.
• Provide guidance and clarification on QA standards and best practices.
• Maintain a regular schedule of site audits.

Qualifications

• Experience in quality assurance, ideally within utilities, surveying, or engineering environments.
• Strong understanding of buried services, utility surveys, or geospatial data (desirable).
• Excellent attention to detail and analytical skills.
• Ability to interpret technical data, drawings, and reports.
• Strong communication and stakeholder management skills.
• Proficiency in relevant software/tools used in utility mapping and reporting.

This role requires close collaboration with both field and office-based teams in the UK and abroad and may involve periodic reviews of live projects to ensure adherence to QA standards. In person training opportunities may arise, where it is expected 121 (face to face) training sessions are held by the appointed Quality Assurance lead. The employee shall be required to undertake such travel as may reasonably be necessary for the proper execution of their duties.

Additional Information

About AECOM

AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $16.1 billion in fiscal year 2025. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.

Freedom to Grow in a World of Opportunity 

You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.

You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.

AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.

Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.

We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address [email protected] if you would like to apply through the Disability Confident Interview Scheme.

All your information will be kept confidential according to EEO guidelines.

At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously.  To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.

At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously.  To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.

At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.

About AECOM

AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $16.1 billion in fiscal year 2025. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.

Freedom to Grow in a World of Opportunity 

You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.

You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.

AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.

Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.

We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address [email protected] if you would like to apply through the Disability Confident Interview Scheme.

All your information will be kept confidential according to EEO guidelines.