Operations Manager, Expansion
- Team Leadership & Development: Mentor and empower team members, provide feedback, set goals, and drive operational efficiency.
- Fleet & Driver Partnerships: Acquire and maintain relationships with fleets and drivers, handling commercial, operational, and strategic matters.
- Stakeholder Relationships: Build strong relationships with stakeholders to maximize feature adoption and service quality.
- Supply Acquisition & Retention: Plan and execute initiatives to drive long-term supply acquisition and retention, setting up and monitoring supply metrics.
- Continuous Improvement: Implement feedback loops and quality checks to optimize fleet and rider experiences.
- Program Management: Develop and execute project plans for partner acquisition and integration, ensuring progress and accountability across stakeholders.
- You have 5+ years of experience in an Operations Management role with a strong analytical component.
- You demonstrate a highly data-driven, analytical mindset, and you can examine data to optimise your team's activities and identify patterns and trends within the data.
- You have experience leading a team and a passion for developing people.
- You have a proven track record in managing new product launches or market entry processes.
- You have excellent negotiation and communication skills in English and French.
- Play a direct role in shaping the future of mobility.
- Impact millions of customers and partners in 600+ cities across 50+ countries.
- Work in fast-moving autonomous teams with some of the smartest people in the world.
- Accelerate your professional growth with unique career opportunities.
- Get a rewarding salary and stock option package that lets you focus on doing your best work.
- Enjoy the flexibility of working in a hybrid mode with a minimum of 12 days in the office per month to foster strong connections and teamwork.
- Take care of your physical and mental health with our wellness perks.
- Some perks may differ depending on your location and role.
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