Events Coordinator

Events Coordinator

Job Type: Full-Time

Location : London Office, (1-2 days in the office bi-weekly)

About TM Forum

TM Forum is the global industry member alliance for telco and tech companies with over 800 communication service providers, vendors, hyperscalers, consultancies and system integrators, including the world’s top ten CSPs and top three hyperscalers. We aim to return the telco sector back to growth, through a move to AI-enabled agility and efficiency delivered by our three industry Missions: Composable IT & Ecosystems, Autonomous Networks, and AI and Data.

Our Missions are delivered through a flywheel of capabilities: Insight, Innovate, Collaborate, Educate and Scale, which are all brought to live through a global, year round program of digital and in person events.

Role Overview:

The Event Coordinator provides essential support in the planning, organization, and execution of events for TM Forum. With a keen eye for detail, exceptional communication skills, and efficient administrative capabilities, this role ensures that events run seamlessly and align with organizational objectives. Collaborating closely with all departments and stakeholders, the Event Coordinator contributes to the success of TM Forum’s events portfolio.

Primary Responsibilities

• Provide flexible event support to the Events Team as directed by your line manager.

• Manage and fulfil operations tasks whilst maintaining budget.

• Attend and contribute to event meetings.

• Collaborate with external vendors as needed.

• Process vendor payments in a timely manner and maintain records of costs.

• Supervise external event support staff.

• Act as a liaison between the events department and internal stakeholders, actively gathering feedback on past events and suggestions for future activities.

• Support the events team to source local restaurants and venues.

• Maintain supplier inventory and order items when required.

• Support the Registration Manager by responding to delegate enquiries, preparing registration reports, and setting up event registration.

• Any other duties as reasonably required.

Key Requirements / Qualifications: (essential unless otherwise stated)

• Minimum of 2 years’ experience with a focus on event coordination, preferably within a corporate environment.

• Proven experience in office management or administrative roles that included event planning and execution responsibilities.

• Be self-motivated team player with the confidence to carry out duties using own initiative.

• The ability to handle multiple tasks and priorities simultaneously in a fast-paced environment.

• Able to work accurately to tight deadlines in a high-pressure environment.

• Flexibility for being onsite for early morning events or evening events and occasional travel.

• Proficiency in MS Office Suite such as Word, Excel and Outlook.

• Experience in Salesforce a plus.

• Excellent verbal and written communication skills for interacting with colleagues and other stakeholders.

• Comfortable working remotely and collaborating effectively with a global team across multiple time zones.

Diversity & Inclusion at TM Forum

At TM Forum, we’re building a workplace where everyone can belong, feel respected, supported and able to do their best work. We welcome talent from all walks of life to join our global community, which is made stronger by the different perspectives, backgrounds and experiences each person brings. We hire based on skills, potential and values, never on assumptions about who someone is or where they come from. We actively work to ensure our recruitment and people practices are fair, inclusive and free from bias.