Learning and Development (HR) Apprentice - Brixton

Summary

APCOA PARKING UK is looking for a new Learning and Development Apprentice to become part of their HR Team. You will study towards a Learning and Development Practitioner (Level 3).

Wage

£22,000 a year

Training course

Learning and development practitioner (level 3)

Hours

Monday-Friday between 09:00-17:00.

35 hours a week

Start date

Friday 26 September 2025

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

We are seeking a motivated and enthusiastic Apprentice Learning and Development Administrator to join our HR team. This is an excellent opportunity to gain hands-on experience in supporting the delivery of training courses and learning activities across the organisation, while working towards a recognised qualification. You will assist the Training Manager with the coordination and administration of training initiatives and play a key role in the development of our workforce.

Key Responsibilities:

Training Support:

• Assist in the design and development of training materials using a variety of software tools.
• Organise and prepare resources for training sessions, including printed materials and digital content.
• Communicate effectively with staff via email, phone, and face-to-face to coordinate training logistics.
• Support the collection and analysis of feedback to evaluate training programmes.
• Schedule and coordinate training sessions, workshops, and internal meetings.
• Participate in the facilitation and delivery of training sessions as required.
• Update and maintain the training matrix and other records accurately.
• Ensure confidentiality and compliance with all organisational policies and procedures.

Administrative Duties:

• Raise purchase orders for training-related services and materials using the company ordering system.
• Complete and file all documentation in accordance with company policies.
• Cascade key information to staff and maintain clear communication across teams.

General Duties:

• Carry out other administrative or HR-related tasks as directed by senior managers.
• Uphold the Company’s Equal Opportunities and Diversity Policy in all duties.
• Support ad hoc projects and tasks as part of the wider HR function.

Health & Safety:

Ensure adherence to all health and safety policies and promote safe working practices at all times.

Where you'll work

APCOA PARKING UK, 185-205 Shakespeare Road
London
SE24 0PZ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

PARAGON EDUCATION & SKILLS LIMITED

Training course

Learning and development practitioner (level 3)

What you'll learn

• Identification of training/learning needs: Identify and analyse learning needs: establish team and individual capability and learning gaps, in line with organisational performance outcomes and to enable effective evaluation. This may include the needs of the staff impacted by the move to a net carbon zero economy by 2050 and the requirements for a just transition.
• Identification of training/learning needs: Use sound questioning and active listening skills to understand requirements and establish root causes i.e. establishing that it really is a learning/training need, before developing L&D solutions.
• Identification of training/learning needs: Consult with stakeholders to draw out relevant information and provide feedback to inform learning and training needs requirements.
• Identification of training/learning needs: Use effective analytical skills to seek out and analyse information.
• Identification of training/learning needs: Take ownership through to resolution, escalating complex situations as appropriate
• Training/Learning design: Design, construct and structure training / learning resources to meet a variety of needs, which will include:
• Training/Learning design: Research of delivery options and resources including digital / online / blended solutions (including identifying existing resources)
• Training/Learning design: Planning programmes / sessions / modules
• Training/Learning design: Selecting appropriate delivery methods
• Training/Learning design: Designing creative, engaging, appropriate, and inclusive learning activities (could be e-learning, digital collaboration, group sessions, blended etc.)
• Training/Learning design: Developing materials and resources to support learning.
• Training/Learning delivery: Confidently engage all learners in structured learner-centered training, primarily of ‘content-driven’ training resources.
• Training/Learning delivery: Plan, organise and prepare for a training/learning event/intervention in a timely fashion
• Training/Learning delivery: Interact with learners of varying abilities, using a broad range of techniques and carefully planned and executed questioning techniques.
• Training/Learning delivery: Facilitate and deliver learning in a face-to-face, blended and digital environment as appropriate.
• Training/Learning delivery: Monitor a learner’s progress and deliver motivational and developmental feedback.
• Training/Learning delivery: Manage participation, attitudes and behaviours to reach learning objectives.
• Training/Learning delivery: Use effective coaching skills to enable learners to achieve learning objectives.
• Evaluation: Evaluate the impact of learning solutions - measure and assess development initiatives for effectiveness, business relevance, efficiency, and continually seek ways to improve learning solutions.
• Evaluation: Build evaluation mechanisms for learning outcomes including the use of quantitative and qualitative feedback where appropriate.
• Evaluation: Apply techniques to analyse the impact of training from learners’ experience.
• Communication and Interpersonal: Communicate and influence through a range of media e.g. phone, face-to-face, email, online / virtual, adapting their style to their audience.
• Communication and Interpersonal: Build trust and sound relationships with customers/learners/colleagues.
• Communication and Interpersonal: Handle conflict and sensitive situations professionally and confidentially.
• Teamwork and Collaboration: Consistently support colleagues / collaborate within the team and L&D to achieve results.
• Teamwork and Collaboration: Build and maintain strong working relationships with others in the L&D team, HR and the wider business as required.

Training schedule

Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changing operating environment.

On completion of this 12-month apprenticeship, you will have gained your Learning and Development Practitioner (Level 3) qualification.

Requirements

Desirable qualifications

Other in:

Business (grade Pass)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail

Other requirements

The closing date is guidance. If a successful candidate is found before the advertised dates, the advert will close early.