SRE and App Management Engineer

Work Location :
London, United Kingdom

Hours:
35

Line of Business:
Technology Solutions

Pay Details:

We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Job Description:

Corporate Profile

TD Bank Group

Headquartered in Toronto, Canada, with more than 85,000 employees in offices around the world, The Toronto-Dominion Bank and its subsidiaries are collectively known as TD Bank Group (TD). TD offers a full range of financial products and services more than 25 million customers worldwide through three key business lines:

• Canadian Retail including TD Canada Trust, Business Banking, TD Auto Finance (Canada), TD Wealth (Canada), TD Direct Investing and TD Insurance
• U.S. Retail including TD Bank, America's Most Convenient Bank, TD Auto Finance (U.S.), TD Wealth (U.S.) and TD's investment in TD Ameritrade
• Wholesale Banking including TD Securities

TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience.

With more than 6,500 professionals operating out of 40 cities across the globe, we help clients meet their needs today and prepare for tomorrow. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank.

We are growth-oriented, people-focused, and community-minded. As a team, we work to deliver value for our clients every day.

Position Overview

The Engineer II is critical to the success of the Digital Client strategy, the digital services we provide to our customers, and supporting our cloud and data strategy.

The role forms part of the larger Digital Client technology team with a focus on maturing release and support processes as well as optimizing performance, supportability, scalability, and cost of our infrastructure. The successful candidate will also act as key contact in the European time-zone for escalations to L3 Support, Major Incidents, and release support.

• Demonstrated effective leadership and analytical skills
• Senior stakeholder management during complex changes and incidents.
• Excellent written and verbal communication skills with the ability to communicate clearly with all levels within the team and with our internal customers, including Front Office executives.
• Highly developed critical thinking, analytical and problem-solving skills
• Experience with Change and Incident Management (I know it is listed as the key L3 contact)
• Assist with Audit Remediations
• Ensure alignment to TD's Tech Strategy and Enterprise Protect Mandate
• Liaise with Quality Engineering to ensure that minimum non-functional requirements (performance, resiliency etc.) are met for the products developed.
• Ensure Digital Client products are Operations ready - are supportable and manageable.
• Advance knowledge of software development lifecycle and working in a fast-paced Agile Scrum team
• Self-motivated with a positive attitude and demonstrated ability to work independently and in a team to achieve results.
• Able to work under tight timeline and deliver on complex problems.
• Strong Microsoft Azure knowledge and experience developing platform orchestration code in Azure Python SDK, Terraform and GitHub Runners
• Experience with automating (provisioning, configuration management, deployment) and integrating serverless PaaS solutions such as Azure App service, Azure Databricks, PaaS solutions (Azure SQL, Azure Cosmos DB, Azure SQL Datawarehouse, Azure Data Lake, Azure HDInsight etc.).
• Write and use Azure RM templates and Terraform.
• Understand security features and for Azure Data solutions (data protection, authentication, RBAC, audit logging...)
• Ability to troubleshoot Application connectivity/access to Azure data products (NSG, basic routing)
• Understand and develop concepts related to deploying databases via CI/CD pipeline.
• Ensure that all cloud solutions follow internally defined security and compliance controls
• Implement the enterprise cloud capability and enhance the cloud orchestration platform for automated provisioning, management and scalability of hosts, containers, applications, and cloud services.
• Demonstrated knowledge of cloud provisioning and administration, cloud bursting, cloud interoperability, cloud disaster recovery and business continuity strategies, as well as performance measurement and monitoring in the cloud
• Experience in Azure RBAC and integration with Active Directory and Pinged

Other

Shared Commitments

Executives promote adherence to TDBG's vision and purpose to be the better bank, and enrich the lives of customers, communities and colleagues. As part of the general management of their function, Executives are accountable to deliver against TD's five shared commitments:

• Think like a customer; provide legendary experiences and trusted advice
• Act like an owner; lead with integrity to drive business results and contribute to communities
• Execute with speed and impact; only take risks we can understand and manage
• Innovate with purpose; simplify the way we work
• Develop our colleagues; embrace diversity and respect one another

Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary and several other key plans such as health and well-being benefits, including medical coverage, paid time off, career development, and reward and recognition programs.

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

If you require an accommodation for the recruitment / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.