Hospitality Assistant

Searcys are looking for a Hospitality Assistant to join the team at  The British Academy this May/June .  As a Hospitality Assistant, you will be responsible for providing service excellences to our customers, guests and clients on events, conferences and Weddings.

10-11 Carlton House, just a stones throw from the decadent Pall Mall and St James. Grand in scale, intricate in detail, {10-11} Carlton House Terrace is a venue steeped in history and an exceptional canvas for any event – from wedding receptions and corporate conferences to banquets and summer parties.

As a Hospitality Assistant you will receive the following industry leading benefits:

• 50% discount across Searcys venues
• Enrolment into the Searcys pension scheme
• Up to 38 days annual leave (dependant on job role)
• Access to everyday discounts and communication portal
• Employee assistance programme
• Enrolment into Searcys Champagne School
• Meals provided on shift when working within one of our venue
• Annual celebration event
• Cycle to work scheme
• Your birthday off to celebrate in style
• A day off to volunteer / give back to the charity of your choice

Job Description

The Hospitality Assistant will be supporting, monitoring and serving all food and drinks to customers/clients/guests, clearing throughout events, and delivering a service to Searcys industry-leading standards.

Job Type: Casual / Zero Hour Contract

Salary: £13.50 hourly 

Responsibilities:

• Ensuring that there is clean furniture, dining tables and chairs available for the guests and ensuring presentation is at the forefront of everything you do.
• Clean and polish all cutlery and glasses/crockery for the next event
• Setup dining/meeting spaces with accuracy and care.
• Prepare all hospitality food and beverage requests offered to customers/clients/guest in designated meeting spaces in a presentable manner.
• To be able to work without supervision and take initiative over duties and tasks without being directed.
• To serve our guests with a genuine and positive demeanour. All service should be efficient and of the highest quality.
• To work on licenced bars serving alcoholic beverages - including cocktails
• To be able to use coffee machines
• Assist with the ordering and deliveries as required - informing management of any discrepancies
• Preparation of all hospitality requirements ensuring all items are available and if not reporting this to your line manager
• Ensuring that any linen hired, and equipment hired for an event is counted and packed away for collection after the event.

Qualifications

• Excellent product knowledge (food/beverage)
• Excellent communication skills (especially with our guests)
• Takes the initiative
• Excellent time management
• Punctual
• Supportive / Team player
• Strong presentation skills
• Excellent customer care skills

Additional Information

We are the oldest caterer in the UK, having been founded in 1847, working with us will give you an opportunity to be part of some of London’s most prestigious events, gaining insights and mentoring from skilled and experienced colleagues, as well as getting a chance to be part of a storied legacy in the hospitality industry.

A career at Searcys means you are part of something special, we are an employer with a rich history, and an established reputation which will provide you with an enormous sense of pride and belonging.

To find out more on the rich history of Searcys, please visit our website at