Information Security Analyst - SecOps Response

Starling is the UK's first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

We are about giving customers a new way to spend, save and manage their money while taking better care of the planet which has seen us become a multi-award winning bank that now employs over 2800 across five offices in London, Cardiff, Dublin, Southampton, and Manchester. Our journey started in 2014, and since then we have surpassed 3.5 million accounts (and four account types!) with 350,000 business customers. We are a fully licensed UK bank but at the heart, we are a tech first company, enabling our platform to deliver brilliant products.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. In Technology, we're asking that you attend the office a minimum of 1 day per week.

About the Role

We’re seeking a passionate and skilled Incident Responder to join our growing Security Operations team, and proactively defend Starling’s customers, assets, and systems against emerging threats. This role will be supporting our 24/7 operational capabilities (On-call rota).

Reporting to the Information Security Lead - SecOps Response, the analyst’s main responsibilities include:

• Conducting incident response activities to investigate and contain cyber security incidents
• Developing and maintaining incident response and readiness processes
• Analyse logs from a variety of sources (e.g. cloud, endpoint, network) to identify root cause and determine next steps for containment, eradication and recovery
• Plan and participate in Tabletop Exercises
• Document notes, analysis findings, containment steps, and cause for each security incident
• Work together with other teams in the organisation to analyse, contain, eradicate and recover from cyber security incidents
• Present investigation findings to technical and non-technical audiences
• Support the wider SecOps team with detection engineering and threat hunting