Planner

Skilled Careers
Ealing, Greater London
Pay: £17.84 per hour

Job description:

Join our busy repairs and maintenance team as a Repairs Planner, where you'll be at the heart of service delivery ensuring efficient scheduling and high-quality customer service.

Location: Ealing

Pay Rate: £13.43 P/h PAYE // £17.84 Umbrella

Hours: Mon - Fri 08:00-17:00

About the role:

We are looking for an experienced Repairs Planner / Scheduler to join our busy repairs and maintenance team. You will be responsible for planning and scheduling responsive and planned maintenance works, ensuring operatives' diaries are efficiently managed and repairs are completed within agreed service levels.

This is a key role that sits at the heart of service delivery, requiring strong organisational skills, excellent communication, and the ability to work in a fast-paced environment.

Key Responsibilities:

Schedule and manage day-to-day reactive and planned repairs


Allocate jobs to in-house operatives and/or subcontractors


Manage and optimise operatives' diaries to maximise productivity


Monitor job progress and ensure works are completed within SLA


Liaise with residents, operatives, contractors, and supervisors


Rebook and reschedule appointments where necessary


Update repairs systems accurately and in real time


Support the wider repairs team to deliver a high-quality customer service

What We're Looking For:

Previous experience as a Repairs Planner, Scheduler, or Works Coordinator


Experience within housing, property, maintenance, or repairs environments


Strong organisational and time-management skills


Confident communicator with a customer-focused approach


Ability to work under pressure and manage competing priorities


Good IT skills and experience using repairs or scheduling systems
Posted 2026-09-21

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