Head of Governance & Membership

Head of Secretariat Permanent | Full-time | Hybrid (Minimum 2/3 days/week office-based) Do you have strong knowledge of governance and thrive in a mission-driven, membership-focused environment? Do you enjoy leading teams, strengthening organisational processes, and supporting high-level decision-making at the heart of a global charity? If so, this role offers a rare opportunity to make a meaningful impact on a respected international organisation dedicated to improving health and rights worldwide. My client is seeking a Head of Secretariat to play a central role in ensuring the smooth and effective governance, communications, and strategic coordination of the organisation. Working closely with the Chief Executive and senior leadership, you will support the Board, Council, and member societies, ensuring governance systems are robust, transparent, and aligned with best practice. Key Responsibilities Governance & Board Support * Lead the coordination of Board and Council meetings, including agenda planning, papers, accurate minutes, and follow-up actions. * Ensure full compliance with governance frameworks, regulatory requirements, and charity best practice. * Maintain accurate governance records and support the planning of the General Assembly. Membership Engagement * Act as a central point of contact for global membership community. * Support the development and execution of membership engagement strategies. * Oversee planning for member events, including the General Assembly and Council gatherings. * Lead the review and future implementation of an organisation-wide CRM system. Leadership & Operational Oversight * Provide leadership and development to the Secretariat team. * Support cross-organisational coordination and strategic initiatives. * Develop policies and procedures related to governance, communications, and membership. Communications * Oversee internal and external communications to ensure clarity, consistency, and engagement. * Produce key reports, newsletters, and organisational updates. * Act as liaison and spokesperson for Secretariat-related matters where appropriate. Compliance & Risk * Serve as Data Protection Officer and ensure compliance with data protection policies and requests. * Maintain the organisation’s risk register in collaboration with senior leadership. * Support internal audits, external reviews, and policy management. About You We are looking for someone who brings: * Experience in a membership organisation or charity, ideally at a senior coordination or governance level. * Strong knowledge of good governance, charity compliance, and Board support. * Exceptional organisational, communication, and stakeholder-management skills. * Ability to lead a team and manage complex workflows with confidence and diplomacy. * A proactive, solution-oriented approach and a commitment to supporting the mission and values of a global non-profit. Why Join Us? You will become part of a committed, purpose-driven team working to support impactful global work. This is an exciting opportunity for an individual who wants to shape governance excellence, strengthen organisational effectiveness, and help build meaningful engagement with members across the world. Apply now for immediate consideration. Salary up to 65K plus excellent benefits (including generous pension and private health)