Hospital Business Manager

Key Account Manager - Healthcare & Life Sciences

Location: London (Field-Based)

Salary: Competitive + bonus + benefits

Type: Full-Time, Permanent

A leading healthcare organisation is seeking a driven and relationship-focused Key Account Manager to play a pivotal role in supporting sales growth and building strong partnerships across a defined customer territory. This is a field-based role, ideal for someone with solid healthcare sales experience looking to contribute to the wider commercial strategy in a highly regulated, fast-evolving sector.

The Role:

You will be responsible for managing and developing accounts within the hospital and specialist care environment. This includes driving sales performance, uncovering new business opportunities, and delivering tailored solutions that meet complex customer needs.

What You'll Be Doing:

• Proactively manage a portfolio of healthcare accounts, ensuring consistent engagement with key stakeholders
• Identify and act on new business development opportunities to achieve and exceed sales targets
• Analyse customer needs and market trends to shape commercial strategy and improve service delivery
• Maintain and update customer data via CRM platforms to ensure high-quality reporting and insight
• Represent the organisation at relevant events, increasing visibility and enhancing professional networks
• Collaborate with cross-functional teams to align on commercial goals, brand messaging, and operational execution
• Ensure all activities comply with industry regulations, codes of practice, and company policies

Your Background:

• Proven experience in hospital sales or clinical field-based roles (3-5 years minimum)
• Strong knowledge of NHS structures, pharmaceutical sector, and patient care pathways
• Experience in chronic or acute care therapies such as haematology, immunotherapy, or critical care is desirable
• Confident in customer engagement, solution selling, and relationship building at multiple levels
• Excellent communicator with a strong understanding of account planning and commercial insight
• Familiarity with industry standards and compliance (including ABPI Code of Practice)
• Tech-savvy, with proficiency in CRM systems and Microsoft tools

Education & Requirements:

• Degree in Life Sciences or related subject (or equivalent experience)
• Valid UK driving licence
• Passport and flexibility for national travel, with occasional international visits

Ready to make an impact in a purpose-driven healthcare role?
This is a fantastic opportunity to join a forward-thinking, values-led organisation at the forefront of specialist healthcare solutions.