Business Development Co-Ordinator

Business Development Co-Ordinator

Middlesex / Heathrow

Salary Up to £40,000 DOE + Bonus & Benefits

ROLE:

Experienced in market research with the key objective of identifying new business opportunities. Cold calling prospective clients to make appointments for sales representatives. Working as part of the Business Development Team to generate new business opportunities.

*This is a KPI-driven role with bonus incentives.

MAIN DUTIES AND RESPONSIBILITIES

* Cold Calling: Daily cold calls to generate new prospects and identify business opportunities.

* Setting Appointments: Arrange qualified appointments for Business Development Managers in line with defined criteria.

* Product Knowledge: Maintain a strong understanding of products and services to inform clients and identify upselling opportunities.

* Quotation Support: Assist with distribution and follow-up of sales quotations; ensure all quotes are logged and tracked.

* Prospect Database: Build and maintain a prospect database for regular communications.

* CRM Management: Keep all prospect and customer data in the CRM up to date and actively progressed.

Targets / KPIs

* Appointment Setting: Achieve 8 qualified appointments per week based on established client criteria.

* New Data Input: Add 40 new prospect records to the CRM each month.

SKILLS AND ABILITIES

* Proven experience in cold calling.

* Strong time management and organisational skills.

* High resilience and ability to work under pressure.

* Experience in a target-driven sales environment.

* Proficiency in MS Office, particularly PowerPoint.

* Understanding of freight forwarding, trade lanes, and related services.

* Competence in using sales databases/CRM systems.

* Team player with ability to contribute to product development and awareness.

GENERAL RESPONSIBILITIES

* Comply with all internal policies and procedures.

* Follow HR and Health & Safety guidelines.

* Participate in performance development reviews and identify personal training needs.

PACKAGE / BENEFITS

* Pension

* Life Assurance

* Holidays – 25 days plus bank holidays, with service days.

* Medicash

* EAP

* Flexible Working – choice of 8-4, 9-5 or 10-6

* Cycle to Work Scheme

* Free Parking

* Free Refreshments

* Social Events throughout the year

* Discounts at Shangri La Hotels