AI & Automation Business Partner

400M+ downloads. 75M+ monthly users. A decade of building - and we're still accelerating.

Flo is the world's #1 health app on a mission to build a better future for female health. Backed by a $200M investment led by General Atlantic, we became the first product of our kind to reach a $1B valuation in 2024 - and we're not slowing down.

With 6M paid subscribers and the highest-rated experience in the App Store's health category, we've spent 10 years earning trust at scale. Now, we're building the next generation of digital health - AI-powered, privacy-first, clinically backed - to help our users know their body better.

The job

You'll bridge the gap between cutting-edge AI technologies and non-technical teams, empowering them to leverage modern tools that can transform their workflows without requiring dedicated engineering resources.

We're looking for someone with practical experience applying GenAI tools (like ChatGPT, Glean, Gemini, Claude) to real business problems, who can guide non-technical stakeholders through meaningful AI adoption.

Your Experience

Qualifications:

• 1-2 years of hands-on experience using GenAI tools in business contexts
• Working knowledge of major LLMs (e.g., GPT, Claude, Gemini) and their practical differences, limitations, and ideal use cases
• Experience working with business teams to implement technology solutions
• Strong understanding of modern AI capabilities, particularly in business applications
• Demonstrated ability to simplify complex technical concepts for non-technical audiences
• Experience with workflow automation, data analysis tools, and AI platforms
• Excellent communication and presentation skills
• Background in change management or technology adoption
• Interest in GenAI demonstrated through self-directed learning, experimentation, or side projects
• Bachelor's degree in business, information systems, or related field

Ideal Candidate

You're both technically savvy and people-oriented, with a talent for seeing how technology can solve real business problems. You're excited about the potential of AI to transform work, but pragmatic about implementation. You're an excellent translator between technical and non-technical worlds, and you understand that successful adoption requires addressing both practical and psychological barriers.

You're a power user of GenAI tools, with stories of how you've helped others become more efficient. You're eager to share that knowledge.

You're comfortable discussing how different AI models work at a high level and know how to pick the right tool for the job.

What you'll be doing

You'll be responsible for:

• Partner with non-technical departments to identify operational pain points and opportunities where AI and agentic tools can drive efficiency
• Translate business needs into practical technological solutions, focusing on low/no-code AI platforms and automation tools
• Support the AI Governance process, advising on the suitability of AI and agentic tools, ensuring responsible AI adoption
• Develop tailored adoption strategies for each department based on their unique workflows and technical comfort levels
• Lead demonstrations, workshops, and training sessions to build confidence in using AI-powered tools
• Create proof-of-concept solutions showing immediate value to drive enthusiasm and adoption
• Establish metrics to track successful technology adoption and business impact
• Provide ongoing support to teams as they integrate new tools into daily operations
• Serve as the primary liaison between business units and the IT department
• Advise departments on best-fit commercial AI models based on use case, highlighting strengths and weaknesses of tools like GPT-4, Claude, Glean, Gemini, etc.
• Support teams in prompt engineering and GenAI application design to automate tasks, reduce manual work, and improve productivity
• Champion the use of GenAI tools by sharing practical, tested examples of adoption within both personal and professional settings

Your success measures will be:

• Increased adoption rates of AI and automation tools across non-technical departments
• Measurable efficiency improvements in targeted business processes
• Positive feedback from department leaders regarding technology value
• Development of reusable solution templates that can be deployed across multiple teams
• Growth in employee confidence and capabilities with AI-powered tools
• Demonstrated improvement in team productivity through GenAI-enabled processes and prompt engineering best practices

#LI-Hybrid #LI-LM12

How we work

We're a mission-led, product-driven team. We move fast, stay focused and take ownership - from brief to build to impact. Debate is encouraged. Decisions are shared. We care about craft, ship with purpose, and always raise the bar.

You'll be working with people who take their work seriously, not themselves. It takes commitment, resilience, and the drive to keep going when things get tough. Because better health outcomes are worth it.

What you'll get

We support impact with meaningful reward. Here's what that looks like:

• Competitive salary and annual reviews
• Opportunity to participate in Flo's performance incentive scheme
• Paid holiday, sick leave, and female health leave
• Enhanced parental leave and pay for maternity, paternity, same-sex and adoptive parents
• Accelerated professional growth through world-changing work and learning support
• Flexible office + home working, up to 2 months a year working abroad
• 5-week fully paid sabbatical at 5-year Floversary
• Flo Premium for friends & family, plus more health, pension and wellbeing perks

Diversity, equity and inclusion

Our strength is in our differences. At Flo, hiring is based on merit, skill and what you bring to the role - nothing else. We're proud to be an equal opportunity employer, and we welcome applicants from all backgrounds, communities and identities. Read our privacy notice for job applicants.