Office Manager, Events and Concierge service Lead to UHNWIs
Job Description:
- Serve as the single point of contact for all VIP guest relations and front-of-house services.
- Plan and manage high-profile events in London, both onsite and offsite.
- Liaise with personal assistants and protocol teams to co-create visit agendas.
- Lead and manage a chauffeur service, including two direct reports.
- Maintain guest preference lists and ensure all reception and concierge services meet the highest standards.
- Coordinate logistics including travel, meeting room bookings, and office allocations.
- Ensure VIP areas are impeccably maintained and fully functional.
- Analyse guest feedback and implement continuous improvement strategies.
- Provide regular reports to senior stakeholders on guest activities and outcomes.
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