Restaurant Host - Mirror Room

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Role

We are currently looking for a Host to join our reception team in Mirror Room restaurant at Rosewood London. Our Hosts are entrusted with ensuring our guests dining experience is a unique and memorable experience by creating a lasting first impression. This role offers a schedule of 40 hours spread over 5 working days.

Key expectations of this role are

• Intuitively assisting guests with any requests prior, during and after their visit.
• Having a thorough knowledge of all products offered by the restaurant.
• Effectively communicating and prioritising tasks in a sophisticated environment whilst maintaining oversight of the restaurant table plan and availability.
• Interacting with our guests to obtain feedback on product quality and service level while effectively responding to guest comments.

Profile

• The ability to work in a team and build relationships with others.
• Having a real passion for guest service and taking ownership of the guest experience.
• Being organised and proactive in managing your tasks.
• Having an engaging presence.

All our associates have the opportunity to live by our guiding philosophy which captures the essence of our culture RELATIONSHIP HOSPITALITY. Heartfelt interactions are our lifeblood. A desire to build genuine, rewarding and lasting relationships with everyone we meet comes naturally to us – it’s our Calling.

Benefits

• 28 days paid holidays per annum including Bank Holidays
• Company pension scheme
• 12 complimentary room nights and F&B discount worldwide
• Career development opportunities
• Free meals on duty
• Season ticket loan

About Mirror Room

An intimate all-day dining room hosts an award-winning Art Afternoon Tea, a selection of delicious sharing plates, seasonal salads, comfort food favourites, signature patisseries, fine wines and champagnes. Evening additions include a menu of champagne cocktails and light snacks.