Customer Support Representative - London
Customer Support Representative (CSR)
Sussex/Hampshire | £24,000-£26,000 | Mon-Fri, 8am-5pm
Driving required | Christmas & bank holidays off | Great work-life balance
Are you a people person who enjoys solving problems and making a difference in your community?
TSR are currently looking for a friendly and proactive Customer Support Representative to join our clients growing team. You'll support residents during property works and ensure a positive experience from start to finish.
✅ What You'll Do:
- Be the key contact for residents throughout works
- Communicate via phone, email, and in-person visits
- Handle questions, complaints, and access arrangements
- Coordinate appointments for contractors and trades
- Attend site visits, resident meetings, and coffee mornings
- Collect feedback and maintain KPI records in Excel
What We're Looking For:
- Excellent communication and customer service skills
- Organised, punctual, and adaptable
- Basic IT skills (email, Excel, etc.)
- Ability to drive and use of your own vehicle
- Right to work in the UK (DBS check provided)
What You'll Get:
- £24,000-£26,000 salary
- 21 days annual leave bank holidays Christmas break
- Weekdays only - enjoy your evenings and weekends
- Friendly, supportive team environment
- 9-month probation period
- Meaningful work with long-term career potential
Recommended Jobs
Sales Negotiator - Ealing
Do you have experience as an estate agent? Are you self-motivated, trustworthy and reliable? Do you have experience in forming and developing great relationships with customers and colleagues? If so,...
Head of Estates Engineering Services
Lead the strategic direction of all aspects of engineering services, creating a culture of exceptional service delivery focused on enhancing the visitor experience. The estate of the Royal Ballet & O...
General Manager - Leisure Football
Do you have a passion for football and sport? Our client are top of the league when it comes to 5-a-side with 43 football centres throughout the UK. Not all 5-a-side pitches are created equal which is...
Regulatory Counsel
Profectus is working with a global fintech organisation looking for a Regulatory Counsel to join the team. In this position you will play a key role in covering all aspects of contracts and will be a...
Recruitment Advisor
Our client, a leading global creative agency, is seeking an experienced Recruiter to join their in-house talent acquisition team. This is an exciting opportunity for a recruitment professional to man...
Trainee Recruitment Consultant - Fast-growing company!
We are looking for experienced recruiters, trainees and graduates to join our high performing teams. With a market offering both nationwide and international coverage, it’s certainly an exciting time...
Head of Primary Sourcing
ABOUT US Climate Impact Partners delivers solutions for climate action. We are carbon market specialists and a go-to partner for every stage of the net zero journey. With over 25 years of indus...
Year 5 Teacher | Dynamic School in Haringey!
A vibrant primary school in Haringey is looking for a dedicated Year 5 Teacher to start in September 2025. This is a great opportunity for an enthusiastic educator to work in a forward-thinking and s...
SE LONDON + travel: **Daily** Rota Nanny (one week on/off) B8 & G3 years
SE LONDON + travel: **Daily** Rota Nanny for B8 & G3 years - one week on/off rota. end June start £££££ SOUTH EAST LONDON + extensive travel: Daily, Rota Nanny required for 2 children, B8 & G3 ye...
Senior Sous Chef - Blacklock
Job Details Senior Sous Chef - Blacklock WHY WORK FOR US All our restaurants have been voted in the Top 100 restaurants in the UK but, most importantly, are happy places to work that put o...