DOOR HOST/ESS

Summary

Duties and responsibilities related to the Door Host/ess

• Maintain clear communication with front desk staff, bellhops, and other team members to ensure a smooth guest experience.
• Warmly welcome guests upon arrival, offering a friendly and hospitable greeting.
• Open doors for guests as they enter and exit the building, providing a courteous and seamless experience.
• Assist in managing vehicular and pedestrian traffic at the entrance to ensure safety and order.
• Regularly inspect the entrance area to ensure it is clean, presentable, and free of hazards.

About you

Previous experience in a similar role within the luxury segment is preferred. Excellent customer service skills, attentiveness, and the ability to handle a variety of tasks efficiently and professionally.

Just some of the benefits you will enjoy as a Door Host/ess

• 12 complimentary nights a year across Hyatt Hotels worldwide
• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
• Uniform laundered complimentary
• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

About Hyatt Regency London – The Churchill

Hyatt Regency London – The Churchill is conveniently tucked away in upmarket Marylebone, located in the heart of London’s West End, featuring views over the charming gardens of Portman Square. With 440 sophisticated guestrooms including 50 suites, plus 11 distinctive meeting spaces, the hotel offers a full range of services tailored to serve the needs of business and leisure travellers alike. Dining options include seasonal dishes and Afternoon Tea at The Montagu Kitchen and snacks and cocktails at award-winning Churchill Bar & Terrace.

At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company!

Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.

Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.

Next steps : Apply today for this Door Host/ess and start your journey with Hyatt Hotels!