Team Leader

Team Leader

Pay: £13.50 to £14.50 per hour plus benefits Location: Kingston upon Thames Contract: Full Time Start date: Late February

About the role
Imagine a job where you can build your future, make someone’s day, and have fun doing it. That is what it means to be a Chick-fil-A Team Member. You will work closely with an independent Owner/Operator, gain real world skills you will use for life, and be responsible for helping deliver the warm, signature service that makes Chick-fil-A remarkable. This is not just a job; it is an opportunity to make a difference in your community.

As a Team Leader, you will take on additional responsibility during shifts, supporting Team Members, upholding standards, and helping the leadership team deliver a consistent, safe, and welcoming experience for both Guests and Team Members.

You must be available to work weekdays and Saturdays, across mornings, afternoons, and evenings.

Why join us

• Be part of the opening team for the first Chick-fil-A restaurant in Kingston

• Join a founding leadership team with genuine career progression potential into senior roles

• Benefit from intentional, ongoing training and internal development from day one

• Work directly with the Owner/Operator and restaurant leadership team

• Closed on Sundays

• Competitive package, including free lunch when on shift

Responsibilities include

• Lead and support Team Members during shifts across front and back of house

• Participate operationally in daily restaurant activities during service

• Help plan and run shifts to ensure smooth, efficient operations

• Act as a key holder and support opening and closing of the restaurant in line with company procedures

• Set the standard for hospitality, food quality, cleanliness, and safety

• Coach and support Team Members in role, reinforcing training standards and positive behaviours

• Support the training of new starters and role model best practice on shift

• Maintain a clean, safe, and Guest ready environment at all times

• Champion health and safety, food hygiene, and compliance procedures

• Communicate clearly with Team Members and managers to support shift priorities

• Escalate issues appropriately to managers when required

• Demonstrate reliability, professionalism, and a positive attitude at all times

• Perform additional duties as required to support business needs

Physical and safety requirements

• This role includes manual handling tasks, including lifting items of up to 15kg

• Work involves standing for extended periods in a kitchen environment

About you

• Experience in hospitality, quick service, or team leadership is required

• Enjoys supporting, coaching, and motivating others

• Leads by example and takes pride in setting standards

• Calm under pressure and able to work effectively in a fast paced environment

• Strong communicator with a people first mindset

• Reliable, organised, and consistent in your approach

• Motivated to develop further leadership capability and progress within the business