Copy Editor

We are looking for a Copy Editor to work with our client

The Team

• The Technology Services team is dedicated to enhancing the productivity of employees by offering seamless technology experiences.
• Our goal is to provide exceptional technology support to our diverse and globally distributed workforce. To accomplish our goal, we are searching for a versatile and experienced Copy Editor to support our suite of employee-facing websites and the Product team’s other internally developed tooling.

The Role

• As copy editor for the Knowledge Platform, you’ll be the first point of contact for our global author pool, editing HR and end-user-facing content.
• The role involves administering metadata for our content-management system, Contentful, and training new authors on the platform.
• You’ll support our publication and localization workflows, suggesting workflow optimizations as appropriate.
• You’ll use best practices, voice and style guides, and content templates to drive content efficiency, consistency, and effectiveness in order to ensure the delivery of the best possible support content to employees and partners.
• As a liaison for the NKP, you’ll provide consultative editorial and CMS support for teams migrating content to the Netflix Knowledge Platform.

In partnership with the Content Strategy Manager, you’ll support recurring knowledge-base projects including, but not limited to:

• Localization
• Resource library migrations (internal and M&As)
• Content audits
• This role reports to our Content Strategy Manager.

Responsibilities

• Edit employee-facing HR, operations, and tech support content from global author group
• Proofread article submissions educate authors about our content standards.
• Support Contentful publication and localization workflows
• Implement findings from annual content audit, engineering and CMS updates, and end-user feedback.
• Edit product documentation for internally designed tools managed by the Product team.
• Ensure that content is easy to find, understand, and utilize for our end-users.
• Collaborate with external partners to align runbooks, manuals, and team-specific content to Knowledge Platform standards.

Qualifications

• Your strongest qualification for this position will be multiple years of experience copy-editing or proofreading for a traditional publishing house or global organization with a robust in-house style guide.

Required

• Native or bilingual proficiency in English
• Extensive experience editing support or educational content for non-technical corporate audiences within a large enterprise or complex organizational environment
• Background in editing technical documentation or enablement and ability to synthesize that technical content into accurate, approachable materia
• Exceptional familiarity with AP Style or similar in-house style guide
• Ability to balance multiple content editorial projects with varying deadline
• Excellent communication, collaboration, time management, and organizational skills
• Experience building content in a content management system (CMS), preferably Contentful
• Comfortable giving and receiving editorial feedback

Preferred

• Knowledge of WCAG accessibility guidelines
• Familiarity with data analytics platforms, preferably Tableau
• Professional fluency in Spanish, French, or Italian would provide a growth opportunity
• for you to support our global localization project, but is not required to be a strong candidate for the editorial position.

This role is open for a limited time only