Head Host (Hiring Immediately)

We are looking for an enthusiastic and customer focused Head Host to join our team at The Pelican.


The Pelican is a welcoming and vibrant pub offering exceptional dining and drinking experience with a relaxed and friendly atmosphere. We take pride in serving high quality food and beverages, while delivering outstanding customer service.


Hourly rate up to £13.50 per hour + Service charge (Earn up to £19.50 per hour) Full time position


What's in it for you as Head Host at The Pelican:
● 50% off food and drink in our pubs for a table of up to 4 people
● Every penny of service charge goes to the people who work in our restaurants, including our kitchen team. Access your tips weekly in your digital tip jar. (Average hourly £3-£6 per hour)
● Access to Benefits platform with hundreds of discounts on shopping, gym memberships, holidays, bars and restaurants + More.
● 24/7 Health and wellbeing support, Access support lines anytime for your mental, physical and financial health.
● Celebrate your 1-year work anniversary with an overnight stay in the Cotswolds.
● Access to Wage stream, A financial wellbeing platform, helping you manage, save and access up to 50% of your earnings in advance of payday.
● Earn more with our employee referral scheme.
● Delicious staff meals on shift.
● Career progression opportunities, ongoing training to develop yourself personally and professionally.


What you'll be doing as Head Host at The Pelican:
● Managing bookings, walk-ins and table flow and manage guests expectations by keeping them informed of wait times.
● Warmly welcome guests as they enter the restaurant, assist getting them seated promptly and efficiently.
● Provide excellent customer service by addressing guest inquiries, offering menu information and assisting with special requests.
● Foster a positive atmosphere by maintaining a friendly, calm and courteous demeanour whilst working in a fast paced environment.
● Maintaining accurate reservation systems
● Collaborative teamwork, communicate effectively with front of house team to ensure a smooth dining experience for all guests.


About you, our new Head Host at The Pelican:
● Previous experience as a Host/Head host or similar role within a busy hospitality environment.
● Positive and friendly attitude, with a willingness to work collaboratively with the team.
● Calm, confident presence with excellent communication skills
● A natural people-person who thrives in a fast-paced environment
● A passion for delivering exceptional customer service and creating a positive experience for guests.


If you're passionate about providing excellent service and creating memorable experience for guests, we'd love to have you join the team at The Pelican!


Apply now and we'll take it from there


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