Facilities and Workspace Manager - London
Facilities and Workplace Manager
- London (SE1)
- Up to £53,000 per annum, depending on experience.
As our Facilities and Workplace Manager, you’ll oversee the end-to-end management of our office environment, ensuring it remains safe, welcoming, and efficient. You’ll be responsible for coordinating and enhancing key service areas, including:
- Hard services: Overseeing maintenance, statutory compliance, and building operations. You’ll ensure processes, policies, and legislation are adhered to.
- Cleaning: Daily upkeep, hygiene standards, and supplier coordination
- Guest & customer services: Reception, front-of-house experience, and meeting room management
- Office administration: Supplies, post and general support for day-to-day office activities
- Contract Management : Manage and monitor hard and soft FM, ensuring compliance with SLAs and KPIs.
- Operational Excellence: Lead the daily operations of hard and soft FM to deliver high-quality standards, safety, and customer satisfaction.
- Stakeholder Engagement : Build and maintain strong relationships with the client and suppliers to ensure alignment and collaboration.
- Team Leadership: Lead and develop a high-performing team, fostering a culture of excellence, accountability, and continuous improvement.
- Risk Management: Identify and mitigate risks related to service delivery, compliance, and financial performance, ensuring a safe environment for staff and visitors.
- Have a solid management background in facilities and workplace management within a corporate environment
- Are confident managing hard and soft service contracts and supplier relationships
- Understand compliance requirements, health & safety obligations, and building regulations, particularly relating to hard services
- Take pride in creating a safe, positive, and productive workplace for colleagues and clients
- Are highly organised, solutions-focused, and great with people at all levels
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