Executive Assistant (to the CEO)

This role offers a competitive salary, 28 days holiday a year plus Bank Holidays and a fantastic pension scheme offering 6% in year one and 11% after this.

Salary: £50,000 to £55,000

Location: 5 days a week based in our London office (2 Marylebone Road, London, NW1 4DF). Please note that this is NOT a hybrid role and you will need to be able to attend the office daily.

Please include a covering letter telling us why you are interested in this position.

About the role

The Executive Assistant will provide high-level administrative and strategic support to two members of the Which? Leadership Team: - the Chief Executive Officer and the General Counsel, who leads the Group Legal and Governance Division. This role is pivotal in ensuring the CEO is able to manage the allocation of her time to the most appropriate and strategic activities. Also ensuring both leaders can operate effectively and efficiently, with the EA acting as a trusted partner, gatekeeper, and representative to a wide range of internal and external stakeholders.

Key responsibilities include:

• Efficient and error-free diary and travel management
• Timely and accurate circulation of meeting materials; clear and prompt minutes and action tracking
• High standard of professionalism in stakeholder engagement
• Consistent support in project delivery and administrative tasks
• Visible contribution to the seamless functioning of both the CEO Office and Group Legal and Governance Division
• Accurate and up-to-date budget and expense tracking

About you:

• Proven experience providing high-level EA support to senior executives
• Exceptional organisational, decision-making and problem-solving abilities
• Outstanding attention to detail and ability to multitask effectively under pressure
• Advanced communication and interpersonal skills; confident in liaising at all levels and demonstrated discretion and ability to handle sensitive information
• Google platform and Microsoft Word, Excel, PowerPoint and a willingness to stay abreast of new technologies
• Ability to successfully liaise with key individuals at all levels internally and externally
• A curious mindset and a willingness to try new things

The interview process for this role involves:-

• The first stage of the process is a 15-30 minutes TEAMS call with our Resourcing Partner
• followed by a structured TEAMS interview including two small tasks (an inbox exercise and a written exercise) (approx 1 hour interview and 1 hour for the 2 tasks)
• Successful candidates from these stages will have an office interview with the CEO and General Council on 23 June (approx 1 hour)

Benefits

We also have these benefits for you to consider:

• 35 hour working week
• Generous 28 days holiday a year plus Bank Holidays & Option to buy additional days
• Excellent pension scheme – when you pay in 3%, Which? pays in 6% (rising to 11% after one year of service.)
• Discount site Pluxee which offers large %% off every day shopping and holidays
• Annual Award (depending on employee and company performance)
• Healthcare insurance & Private medical insurance and opportunity to participate in Vitality rewards programme (at 6 months)
• A discretionary death in service benefit provision equivalent to six times your annual salary
• Free access to Which? member content and free access to Which? money & legal helplines
• Free wills for all Which? employees, plus, partners of employees can make their will at cost price
• Work from (almost) anywhere” for 4 weeks of the year policy

About Which?

We promote a great work-life balance (all our roles are now hybrid), offering flexible working options in addition to a full time working week (35 hours) e.g. part time or job shares where possible. If you wish to discuss any of these options, please contact the Resourcing team at [email protected]

Which? is the UK's consumer champion, here to make life simpler, fairer and safer for everyone. Read all about us on our website.

At Which? we value diversity and we're committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We are proud that we are in the ‘Top 25 Inclusive Employers' List and currently ranking 3rd.

We want to receive applications from everyone. We believe that a diverse workforce helps us to understand and create a positive impact for consumers.

As a Disability Confident Leader, we ensure that everyone can apply and be part of our recruitment processes and so we'll make reasonable adjustments if you need them. For this or any other assistance you need with applying (i.e., would like to apply by phone or post), email [email protected]. Find out more about the Disability Confident Interview Scheme here.

Please note you must meet the essential criteria listed within the Role Profile, to have your application reviewed and we reserve the right to withdraw this advert at any given time due to the number of applications received .

• EA to CEO - Role Profile .pdf