Assistant Head Housekeeper - London Marriott Hotel Marble Arch

JOB SUMMARY

We are looking for a passionate Assistant Housekeeping Manager to join our wonderful team at London Marriott Hotel Marble Arch.

You deserve a career that fulfills your purpose. You deserve to dream without limits. Be a part of something bigger than yourself, join a team where everyone has a voice. Be inspired by what’s possible and discover your own future. Begin your purpose, belong to a global community, and become the best version of you. At Marriott...Be you.

The Impact you make

At the heart of every memorable stay is a clean, comfortable and well-maintained environment. As an Assistant Housekeeping Manager, you’ll support in leading the housekeeping team to ensure every guest room and public area meets the highest standards.

From overseeing daily operations to inspiring your team, you’ll play a key role in creating a welcoming and seamless experience for our guests. Thanks to your leadership and attention to detail, our guests will feel cared for, relaxed, and eager to return.

What you will do

• Support the Housekeeping Manager in overseeing daily operations of the department
• Ensure guest rooms and public areas are clean, well-presented, and brand compliant
• Supervise and motivate the housekeeping team to deliver exceptional service
• Conduct regular inspections to maintain quality and cleanliness standards
• Assist with team scheduling, training, and performance management
• Respond promptly to guest requests and resolve any concerns professionally
• Monitor inventory levels and ensure efficient use of housekeeping supplies
• Ensure compliance with health, safety, and hygiene standard

What we are looking for

• A warm, people-oriented demeanor
• A strong team-player attitude with leadership capability
• Excellent attention to detail and organisational skills
• A proactive and hands-on approach
• Positive outlook and dependability
• Previous housekeeping or supervisory experience in hospitality is preferred

This role also requires the ability to move and lift objects weighing up to 50 lbs. In addition, you’ll need to be able to reach overhead and below your knees, including bending, twisting, pulling and stooping, and move over uneven or sloping surfaces. Prior to employment, we’ll ask you to complete safety training and certification.

Perks you deserve

• Travel smarter with discounted stays at over 9,600+ Marriott hotels worldwide along with family and friends.
• Access 24/7 confidential wellbeing support through the Health Assured and Wisdom App.
• Save while dining with 20% off food and beverage in Marriott outlets and 50% off in our five Marriott hotels .
• Start your day right with a £5 breakfast when staying in most of our European hotels.
• Make life easier with our Uniform laundry service .
• Relax and recharge with 28 days of holiday including public holidays, with extra days the longer you stay with us. (Pro rata)
• Know someone amazing? Refer them and earn up to £500 when they join.
• Plan confidently for the future with our supportive company pension scheme .
• Be celebrated regularly through awards, recognition events and milestone celebrations.
• Treat yourself with exclusive high street discounts on shopping, tech, cinema, eye tests and more.
• Enjoy a vibrant calendar of monthly associate events filled with fun and connection.
• Enjoy complimentary meals on duty.
• Boost your skills with industry‑leading learning and development , including digital training, classroom sessions.
• Take your career further with apprenticeship programmes designed to help you grow and shine in your role.
• Stay active and save money with the Cycle to Work scheme .

LONDON MARRIOTT MARBLE ARCH

A modern destination for business and leisure, the luxurious 4-star London Marriott Hotel Marble Arch is a stylish fixture on the central London landscape.

Just a 5-minute walk from Oxford Street, Marriott Hotel Marble Arch features a modern fitness centre, stylish rooms and a contemporary restaurant, The Pickled Hen, showcasing relaxed drinks and locally sourced fare. Our mission is to fuel our guests’ curiosity and spark new perspectives. Join a collaborative team of creative, dynamic people setting the pace in the industry. Our hotel is a welcoming haven amid the best of Central London.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.