Payments and Care Charging Manager

Payments and Care Charging Manager

London Borough | Hybrid Working
PAYE: £224.59 per day / Umbrella: £302.65 Per Day
Contract until December 2026
Full Time

We are currently recruiting for an experienced Payments and Care Charging Manager to join a busy Adult Social Care Finance service within a London local authority.

This is an excellent opportunity for a finance professional with strong Adult Social Care experience to lead a specialist team delivering payments, care charging, financial assessments, debt management and direct payment processes in line with the Care Act and statutory guidance.

Key Responsibilities

* Manage and develop a Payments and Care Charging team delivering high-quality financial operations across Adult Social Care

* Oversee billing, payment cycles, financial assessments, debt recovery and income collection activities

* Ensure compliance with Care Act legislation, local authority financial regulations and statutory guidance

* Lead on Direct Payments monitoring and audit processes

* Support and improve integrated finance systems and payment processes, including social care systems such as Mosaic and CedAr

* Deliver management reporting, performance monitoring and service improvements

* Work closely with operational social care teams, commissioning, ICT, finance and external stakeholders

* Manage escalated queries, complaints and complex financial cases

Essential Experience

* Previous experience working within Adult Social Care Finance in a local authority setting

* Strong knowledge of Care Charging, Financial Assessments and Direct Payments

* Understanding of the Care Act 2014 and associated statutory guidance

* Experience managing payment processes, billing, debt recovery and income collection

* Experience supervising or managing staff within a finance environment

* Knowledge of systems such as Mosaic, CedAr or similar social care finance systems

* Strong analytical, reporting and stakeholder management skills

Desirable

* AAT, finance qualification or equivalent experience

* Experience implementing or improving finance/system processes

* Knowledge of Welfare Benefits and Deferred Payment arrangements

This role would suit candidates with backgrounds such as:

* Adult Social Care Finance Manager

* Care Charging Manager

* ASC Payments Manager

* Financial Assessments Manager

* Direct Payments Manager

* Social Care Finance Team Leader

Please apply with your updated CV for immediate consideration