National Account Manager 12m FTC

Are you ready to rethink your routine? We’re looking for a National Account Manager to join our Commercial team on a 12m FTC Maternity Cover. Reporting into our Head of Commercial & Trade Marketing, we’re looking for someone who is highly numerate, an incredible relationship builder, as well as being laser focused on growth and delivery. You’ll be responsible for establishing, building and nurturing strategic retailer partnerships alongside identifying new commercial opportunities and negotiating best in class support to optimise the brand in stores and online.

Welcome to Trinny London!

Here at Trinny London, we’re changing the face of makeup and demystifying skincare, and we're only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines.

We have achieved tremendous growth since 2017 and we’re proud to be one of Europe’s fastest-growing beauty brands. We’re generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth.

Our Values

We live by three core values: we bring fearless passion, we act with smart intent and we all wear yellow.

We always go the extra mile, working together to push boundaries and celebrate our wins and learnings as a team. We listen to every idea, big or small, and make considered decisions. We support each other to achieve our goals and thrive on collaboration.

The Role 

Your daily to-dos might look like this:

• Establish and maintain amazing and collaborative relationships at all levels including Buying/Trading, Merchandising, and Marketing, to ensure that Trinny London is positioned to deliver more than its due share of voice, visibility and exposure.
• Conduct and support on successful commercial negotiations on terms, pricing, distribution, online real estate and marketing support packages with Buying and Merchandising teams.
• Ensure a top-line and detailed understanding of retail context and category performance to identify retail opportunities and strategic needs.
• Fully accountable on all retail sales forecasting for the region/retailers, meeting all financial deadlines and budget submissions, flagging risks and opportunities in a timely and quantified manner.
• Deliver 360 plans to drive and maintain top ranking in all categories and all locations.
• Understand the shape of each account P&L, balancing investment decisions with Trade Marketing with top-line opportunity; monitor retailer profit contribution and achieve agreed profit.
• Retain agility to react to retail trends and maximise opportunities across retailers.
• Monitor, manage, and optimise performance.
• Work closely with Trade Marketing, Visual Merchandising, PR, and Ecomm to create and deliver an annual plan for each retailer covering: activation of key launches and marketing moments, eventing, retailer animation, considering both customer acquisition and retention. Review implementation and performance vs expectations on a regular and appropriately frequent basis.
• Senior stakeholder management; ensure wider teams are consistently informed of retail activity and decisions, always presenting the commercial rationale.
• Build strong working relationships with Retail teams, utilising insight from the field and translating learnings into commercial growth.
• Be a visionary. Help everyone see and be excited by what's possible with effective collaboration.

Requirements

These skills will help you go far in this role:

• Extensive and proven experience as a National Account Manager, ideally within beauty/luxury/fashion.

• You will be highly numerate, target-driven and commercially savvy.
• You are always solution and ideas driven, balancing risk mitigation against a growth mindset.
• Open to challenges and passionate about working in the beauty industry.
• Structured and organised but comfortable working with ambiguity in a fast-paced and ever-changing business.
• At ease with a startup culture and able to work hands on in a flexible and agile manner.
• You will be able to instantly provide a macro level view and understanding, able to form a strategy and be able to quantify and articulate the ‘why’ in all business decisions.
• An appetite for learning and development.
• Flawless numerical and analytical skills with an eye for detail and rigour.
• Excellent relationship building and communication skills; written and verbal.
• Proven experience and successes in negotiating.
• Excellent Excel and PowerPoint skills.

We love to hear from anybody interested in Trinny London! Although it’s useful to have the skills listed above, we’re always eager to hear from ambitious people looking for their next challenge. 

Benefits

Our mission is to give our customers the tools they need to be their best. And the same goes for our team through our benefits:

• Hybrid and flexible working, with core working hours
• 25 days holiday (we're also partial to a handful of spontaneous and well-earned Wellbeing Days throughout the year, as well as Early Finish Fridays and Summer Fridays)
• Welcome to Trinny London Starter Stack and swag
• Your Beauty Wallet: You'll receive a £500 annual product allowance to explore and enjoy our full range of Trinny London products
• Company discount for yourself, your friends, and family
• Vitality health scheme, EAP and Medicash (including dental, optical & audiological care)
• An annual personal training and development budget
• Enhanced family friendly packages
• Pension scheme
• Cycle to work scheme
• T-Parties = many office socials as well as summer and festive celebrations!
• Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave)

Equal Opportunities

We celebrate diversity in our customers, our products, and the teams we build. We champion inclusivity and want everyone to be the best versions of themselves.

We’re committed to equal opportunities and welcome people from all backgrounds, with their unique perspectives, ideas and experiences.