HR Admin/Onboarding

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About TMF Group

TMF Group is a leading provider of critical administrative services, helping clients invest and operate safely around the world. Our 11 000+ experts and 125+ offices in 87 jurisdictions worldwide serve corporates, financial institutions, asset managers, private clients and family offices, providing the combination of accounting, tax, payroll, fund administration, compliance and entity management services essential to global business success

Discover the Role

The HR Administrator/onboarding, provides comprehensive support to clients on HR-related employee matters, working closely with payroll officers, sales directors, and clients to deliver efficient HR administration that aligns with business objectives. As a trusted advisor, the Specialist ensures policies are followed, escalates issues when necessary, and plays a key role in maintaining strong client relationships, compliance, and service delivery.

Key Responsibilities

• Play an active role in enhancement of current product, identification of new product and the overall improvement of the service delivery
• First line of contact for clients and colleagues on HR Admin related matters
• Facilitate regular and appropriate (internally and for client) training on relevant policies, legislation and regulations affecting our Client base
• Accountable for overall service & project delivery for Clients, identifying risks and opportunities for retention or growth
• Support and drive initiatives to improve client satisfaction
• Ensure that HR Admin policies and initiatives are known and practiced business wide, whilst effectively building relationships within the office and TMF Group network in order to share best practices
• Keep up to date on employment policies & procedures and ensuring correct communication and implementation for clients
• Accountable for Quality of Delivery according to contractual terms
• Manage CRN process - identify where changes to scope are required relating to existing service lines and location, then define, price, and negotiate the necessary changes
• Ensure all contractual and pricing changes are agreed and administered as necessary
• Perform any reasonable ad-hoc assignment as requested by management
• Support in HR Administration such as on- and offboarding, employee, Life cycle changes, data changes, absence recording/monitoring

Key Requirements

• A finished bachelor’s degree in Law and/or Economics, Human Resources, Business Administration or another related field
• Minimum 3 years of experience in an international organisation as HR Coordinator, HR Officer or HR Generalist
• Ability to engage with clients and understand their goals and needs
• You are service oriented, pragmatic, collaborative and a strong communicator
• Strong coordinating skills, being able to keep track of several different workflows in a high-paced work environment
• Problem solving attitude
• Creating team success – as a member
• You are fluent in English.

What’s in it for you?

Pathways for career development

• Work with colleagues and clients around the world on interesting and challenging work

• We provide internal career opportunities so you can take your career further within TMF

• Continuous development is supported through global learning opportunities from the TMF Business Academy

Making an impact

• You’ll be helping us to make the world a simpler place to do business for our clients

• Through our corporate social responsibility programme, you’ll also be making a difference in the communities where we work

A supportive environment

• Strong feedback culture to help build an engaging workplace;

• Our inclusive work environment allows you to work from our offices around the world, as well as from home, helping you find the right work-life balance to perform at your best

We’re looking forward to getting to know you!