Office Manager

Harris Health Alliance, a Harris Computer company, are recruiting for an Office Manager on a permanent, remote-working basis.

Are you ready to be the operational heartbeat of a high-performing team? Do you thrive on organising complex schedules, streamlining processes, and keeping people and projects moving? If so, we want you to be part of our forward-thinking, innovative, and inclusive team as an Office Manager.

What you will do

An Office Manager provides proactive executive support and smooth day-to-day operations across a remote-first, multi-site organisation. You’ll orchestrate calendars, meetings, travel and events; run core office and vendor processes; support onboarding and people initiatives; keep data, documents and finances tidy and on track; and enable leaders to focus on strategic outcomes. You’ll bring exceptional judgement, confidentiality, and a continuous-improvement mindset to drive organisational success.

The role is fully remote, but you’ll have flexibility to mix working remotely with trips to our collaborative offices based in Chippenham, Chester and Plymouth.

In performing this role your core duties will include (but will not be limited to):

• Provide proactive executive assistance to senior leaders: complex diary management across time zones, meeting coordination, briefings, agendas, minutes and clear action tracking
• Coordinate domestic and international travel: itineraries, visas, accommodation, risk assessments and cost-effective bookings; reconcile related expenses promptly
• Own office operations for a remote-first, multi-site environment: facilities liaison, supplies and asset tracking, post/courier management, access control and health & safety coordination
• Act as the first point of contact for internal and external stakeholders, delivering timely, professional communications and ensuring queries are routed and resolved effectively
• Plan and deliver internal events (onsite/virtual): SLT offsites, town halls, training sessions and employee engagement activities, including logistics, vendor management and budgets
• Support people process in partnership with HR/People Ops: onboarding/offboarding checklists, equipment requests, induction schedules, policy acknowledgements and record accuracy
• Maintain accurate records and documentation: contracts, NDAs, policies, SOPs, meeting packs and management information dashboards
• Manage vendors and purchasing, raise POs, track renewals, negotiate with suppliers, monitor service levels and ensure value for money
• Monitor and report on operational budgets and spend; prepare monthly summaries and highlight variances and opportunities for savings
• Uphold governance, confidentiality and compliance standards (e.g. GDPR, ISO-aligned processes), ensuring documents are controlled and audits are supported with complete evidence
• Create and continuously refine templates, checklists and “how-to” guides that improve consistency, speed and quality of outcomes across the organisation
• Drive small operational projects and improvements end-to-end, coordinating stakeholders and delivering to agreed timelines and KPIs
• Support sales and client-facing activities when required: scheduling, bid/admin packs, reference calls, demo logistics and orderly record-keeping
• Champion tools adoption and data hygiene across Microsoft 365 (Outlook, Teams, SharePoint, OneDrive), ensuring shared spaces are structured and searchable

What we are looking for

In terms of relevant skills and experience, you will have:

• 3–5+ years’ experience in Office Manager Executive Assistant, Personal Assistant, or Operations Coordinator roles supporting senior leaders in a fast-paced environment
• Proven success managing complex diaries, meetings and travel, with impeccable follow-through and attention to detail
• Experience running office/operations for remote and multi-site teams, including vendors, purchasing and facilities liaison
• Demonstrated ability to draft agendas, take clear minutes, track actions and produce concise executive-ready communications
• Experience handling confidential information with discretion and sound judgement
• Exposure to budget tracking, expenses, POs and basic financial administration.
• Comfortable coordinating cross-functional stakeholders and influencing without direct authority
• Exceptional organisation, prioritisation and time-management skills; able to juggle multiple deadlines calmly and predictively
• Clear, confident written and verbal communication, with strong stakeholder management at all levels
• Advanced Microsoft 365 skills: Outlook (calendars/inbox rules), Teams, SharePoint/OneDrive, Word and PowerPoint; strong Excel skills for trackers and reporting
• Detail-driven with a continuous-improvement mindset; creates scalable processes and tidy documentation
• Comfortable working within quality systems and following standard operating procedures

Desirable (but not essential)

• PowerBI (building simple dashboards from curated data)
• Jira and Confluence (task tracking and documentation)
• Basic project coordination skills (RAIDs, action logs, timelines)
• Certifications such as ILM/CIPD (Level 3+), Business Administration, Prince2 Foundation, IOSH Managing Safely, First Aid at Work, GDPR/Information Governance awareness.

About Us

Formed in 2024 Harris Health Alliance, a subsidiary of Harris Computer comprises four distinct brands all operating within the Healthcare sector providing software to clients worldwide.

Harris Health Alliance is part of Harris Computer group, a provider of mission critical software solutions for the Public Sector, Healthcare, Utilities and Private Sector verticals throughout North America, Europe, Asia, and Australia.

Harris’ strategy focuses on acquiring software businesses, strengthening and managing them well, and growing them for the future. Our companies provide mission-critical software solutions to a global customer base across various vertical markets. We are a part of Constellation Software Inc. (TSX: CSU), one of the world’s most active acquirers of software businesses.

At Harris, we strive to create a respectful and united environment where all members of our globally diverse community are empowered and have equitable opportunities to succeed.

Benefits

Harris offer an extremely competitive UK employee benefits programme. 5 Personal Days leave entitlement are granted over and above the standard 25 days holiday and bank holidays. Harris also offers all UK employees an annual Lifestyle Reward amounting £325 per annum/pro rata.

Supporting your application

Our recruitment process will comprise of interviews and, at times, a written exercise, an assessment day and/or a presentation. As an equal opportunities’ employer, we want to make sure we do all we can to make this a positive experience for you. If your application is progressed, please make us aware of any adjustments or additional support we can provide you with.