Project Support Officer
Working pattern: Hybrid – 3 days remote, 2 days in the office
Contract: Temporary We are seeking an experienced Project Support Officer to support Capital Delivery teams within a local authority. You will provide project management, financial administration, data management and governance support, helping ensure projects are delivered efficiently and meet reporting requirements. Previous local authority experience is essential. Candidates must have worked within a council or local government environment and understand local government procedures, systems and governance requirements. Key Responsibilities
- Provide PMO support across capital delivery projects, maintaining accurate project data, records, reports and governance documentation.
- Support Project Managers and workstream leads with project monitoring, reporting, milestones and programme updates.
- Administer project budgets using Agresso, including raising purchase orders, updating budget trackers, producing financial reports and supporting budget forecasting.
- Maintain complex spreadsheets and ensure financial and project information is accurate and up to date.
- Coordinate communication between project teams, council departments, external partners and stakeholders.
- Manage Freedom of Information requests, corporate complaints and Members' Enquiries through iCasework, ensuring responses meet required deadlines.
- Act as a first point of contact for enquiries, handling sensitive matters professionally and efficiently.
- Maintain accurate records and ensure compliance with council policies, confidentiality requirements and relevant legislation.
- Manage competing priorities and support the delivery of project outcomes and milestones.
- Previous local authority or council experience is essential.
- Experience in project support, PMO, programme administration or a similar role.
- Understanding of local government procedures, governance and administrative systems.
- Experience in financial administration, budget monitoring and forecasting.
- Strong Excel and spreadsheet management skills.
- Experience managing multiple stakeholders, enquiries and competing deadlines.
- Excellent organisational, communication and attention-to-detail skills.
- Ability to handle confidential and sensitive information appropriately.
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