Director of Product Analytics

Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers.

Collinson is the operator of Priority Pass, the world’s original and leading airport experiences programme. Travellers can access a network of 1,500+ lounges and travel experiences, including dining, retail, sleep and spa, in over 650 airports in 148 countries, helping to elevate the journey into something special. We work with the world’s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide.

We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.

Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.

Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.

Never short of ambition, the success of our business is delivered through the diverse and talented team of over 2,200 global colleagues.

We’re looking for a visionary Director of Product Analytics to bring data to the heart of our product strategy. This is an influential role, working as the strategic analytics partner to our Chief Product Officer and Product Leadership Team, shaping decisions that create measurable customer and commercial impact.

If you’re passionate about turning data into meaningful insight and about helping teams make smarter, evidence-based product choices, we’d love to hear from you.

 

What you’ll be doing

• Act as a trusted partner to the Chief Product Officer and Product Leadership Team, helping to translate strategic goals into practical, measurable analytics priorities.

• Lead the evolution from reactive reporting to proactive, insight-led decision-making.

• Shape the analytics roadmap supporting proposition design, pricing, tiering, and lifecycle performance.

• Build self-service analytics capabilities that make data accessible and empowering for every Product team.

• Partner across Data Science, Technology, Marketing, and Finance to create unified product insights that drive strategy and investment.

• Elevate experimentation, A/B testing, and data storytelling as everyday disciplines across the Product function.

• Lead and develop a team of high-performing analysts — fostering curiosity, innovation, and accountability.

 

About you

You’ll bring a combination of strategic vision, commercial acumen, and data leadership. We know great people come from different backgrounds, so even if you don’t tick every box, we’d still love to hear from you if you bring most of the experience below:

• Extensive experience (typically 10+ years) in product or commercial analytics, with strong stakeholder partnership at executive level.

• A track record of influencing product or portfolio strategy through structured analysis, experimentation, and financial modelling.

• A talent for transforming complex data into clear actions and compelling stories.

• Experience building and scaling self-service analytics capabilities or data-informed product cultures.

• Comfortable working in data-rich environments such as digital, travel, fintech, or subscription-based businesses.

• A collaborative leader who develops teams with empathy and empowers others to think critically and creatively with data.

 

Why join us

• You’ll shape how data informs product strategy across a high-impact portfolio.

• You’ll work alongside an ambitious leadership team open to innovation and new ideas.

• You’ll have the freedom to experiment, influence, and build a lasting impact on how our products deliver customer and commercial value.

• Flexible working options

• Generous parental leave and family-friendly policies 

• Career development, mentorship, and training 

• A supportive, inclusive culture with employee resource groups and diversity initiatives.  
  

Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success.

We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Take Action, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.

In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).

If you need any extra support throughout the interview process, then please email us at [email protected]