Team Support Manager - Food - West Hampstead Simply Food - London, Greater London

Team Support Manager - Food - West Hampstead Simply Food - London, Greater LondonEveryone is welcome at M&S. No exceptions. Its your background, abilities and differences that make you, uniquely you. And when youre part of M&S, that individuality has the potential to make waves.

All the details

Work Pattern

Sunday - 13:00 - 21.00
Monday - 15:30 - 23:30
Tuesday - 15:30 - 23:30
Friday - 15:30 - 23:30
Saturday - 15:30 - 23:30

+ 3.00 p/h unsocial premium

Under 18 disclaimer This job role involves working late nights and this means we cant consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

To lead the fill operation, delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill. and to lead the floor in the absence of the Colleague Manager

Coordinate resource to deliver the operational tasks during the fill operation and in the absence of the Colleague Manager

Lead the fill operation, coaching colleagues on One Best Way and driving productivity in readiness for store opening

Allocate resource effectively to deliver a quick payment experience

Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times

Coordinate the team to deliver a clean, safe and well-presented store

Play their part in creating a great team atmosphere that is inclusive of everyone

Role model great Customer Service

Role model the M&S behaviours and Colleague Expectations across the store

Support Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues

Support nearby stores if operationally required

Responsible for being a key holder and answering call outs as required

Responsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, theres huge opportunity. Are you ready for it? Take Your Marks and apply today.