Managing Principal Consultant - Senior Delivery Manager

Managing Principal Consultant (Delivery & Market)

Location: London / Client travel

Practice Area: Testing & Quality Engineering

Reports To: Head of Quality

The Role

At Ten10, our Managing Principal Consultants are the engine room of our delivery excellence and the face of our technical brand. This is a high-impact, dual-aspect role designed for a senior practitioner who excels at building effective and trusted partnerships with clients, steering complex, multi-workstream engagements while simultaneously acting as a thought leader in the wider testing market.

You will be accountable for the full engagement lifecycle, from shaping pre-sales solutions to ensuring quality portfolio delivery. Beyond the project, you are a storyteller and advocate, confident in public speaking and active in the testing community to bring awareness to Ten10’s brand through events, networking, and digital content.

Key Responsibilities:

1. Delivery Management

• Build long-standing, trusted relationships with Ten10’s clients big and small; be the point of continuity for Ten10 clients

• Tailor Ten10 services and solutions to deliver value to our customers and exceed their expectations

• Provide oversight to ensure service delivery aligns with client expectations. You will support and mentor Ten10 Project Leads to resolve delivery issues before they escalate

• Be the senior escalation point for the client

• Determine the required skills and team composition. Work with the wider Ten10 team to balance delivery quality with individual career development and commercial drivers.

2. Pre-Sales & Strategic Account Growth

• Partner with the Ten10 Sales team to qualify technical requirements and structure projects that effectively resolve client problem statements.

• Set the standard for pre-sales conversations, leveraging your deep technical expertise to build immediate trust with prospective stakeholders at all levels from project and test managers through to directors and C-suite.

• Proactively identify and qualify opportunities for extensions and scope expansions within your existing portfolio.

3. Market, Community & Brand Awareness (The "Voice" of Ten10)

• Represent Ten10 at industry conferences, webinars, and roundtables. You are comfortable presenting complex quality engineering topics to diverse audiences.

• Maintain an active presence in the test and quality market. Whether through LinkedIn, blog posts, or local meetups, you help position Ten10 as a preferred partner and employer of choice.

• Leverage your professional network to identify new workstreams and stay ahead of industry trends to inform our service offerings.

About You

• You have a proven track record in successful programme and project delivery as well as delivery management, managing multiple concurrent workstreams with strategic responsibility.

• You possess deep expertise in Testing and Quality Engineering, allowing you to provide genuine technical direction and challenge project assumptions.

• You are a confident public speaker who enjoys sharing knowledge. You don't just "do" the work; you enjoy talking about the why and the how to an audience.

• You enjoy empowering your team, helping them navigate their career paths while maintaining high performance for the client.

Why Ten10?

Ten10 is one of the UK's leading Quality Engineering consultancies. We believe in high-repeatable standards, predictable outcomes, and a supportive culture where our senior leaders have the autonomy to shape their accounts and their personal brands.