Senior Product Owner (IT)

CGI
London

At CGI, we partner with leading organisations to shape the future of their industries through innovation, collaboration, and measurable business success. As a Senior Product Owner, you will play a pivotal role in driving product outcomes that create real value for clients and their customers. By aligning strategy with execution, leveraging insights from data and market trends, and ensuring products truly solve for user needs, you?ll help deliver high-impact solutions that transform the retail sector. This is your opportunity to take ownership, contribute creatively to product success, and be fully supported within CGI?s collaborative community. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ?Best Employer? by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you?ll be part of an open, friendly community of experts. We?ll train and support you in taking your career wherever you want it to go. This is a hybrid position. Candidate profile: In this role, you will take ownership of defining and driving product outcomes that deliver tangible business and customer value. Working closely with the Product Manager and cross-functional teams, you will translate vision into actionable outcomes, create alignment among stakeholders, and ensure products solve real customer challenges. You?ll lead through influence, applying a deep understanding of markets, user needs, and data insights to guide strategic priorities and measure success. You will also play a critical role in fostering collaboration across teams, shaping strategy into delivery, and contributing to CGI?s culture of creativity and shared ownership. This is an opportunity to make a measurable impact, leading the way in how products are designed, developed, and brought to life. Key responsibilities include:

  • Lead & Align: Translate product vision and strategy into clear goals, ensuring alignment with stakeholders and delivery teams.
  • Develop & Deliver: Define and track product OKRs and success metrics, driving continuous improvement.
  • Engage & Understand: Champion customer needs, pain points, and feedback throughout the product lifecycle.
  • Analyse & Inform: Use data and market insights to shape decision-making and communicate impact clearly.
  • Collaborate & Influence: Work across teams to inspire and motivate, guiding less experienced Product Owners.
  • Strategise & Prioritise: Manage competing demands and ensure product decisions drive maximum value.
Required qualifications to be successful in this role To succeed in this role, you should bring proven experience in product ownership within an Agile environment, with strong skills in stakeholder management, data-driven decision-making, and end-to-end product lifecycle management. Retail sector knowledge or French language skills would be an advantage but are not essential. You should have:
  • Extensive experience as a Product Owner or Senior Product Owner in Agile delivery.
  • Strong track record of defining and tracking product OKRs and metrics.
  • Proven ability to collaborate effectively with cross-functional teams.
  • Excellent communication and storytelling skills to engage stakeholders.
  • Strong commercial awareness and ability to link strategy with business outcomes.
  • Experience applying market research and customer insights to product decisions.
  • Leadership qualities to inspire teams and guide less experienced colleagues.

#LI-NP1

Posted 2025-08-30

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