Events Ambassador
- Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards! In addition, we offer subsidised meals/allowance while on duty.
- Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
- Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!
- Provide end-to-end coordination of events. Supporting planning, booking, and on-the-day delivery as directed by the Events and Reservations Team Leader.
- Advise hosts on the most suitable event spaces, ensuring selections align with availability, capacity limits, and safety standards.
- Arrange and manage virtual and hybrid events, ensuring all processes comply with policies and procedures.
- Collaborate closely with the onsite team to oversee events from setup to close, including troubleshooting issues, resolving equipment or technical problems, and ensuring smooth execution.
- Supervise and direct event support teams, such as setup crews, AV technicians, hospitality staff, and cleaners, to ensure seamless coordination.
- Confirm that all event setups (including furniture, staging, décor, and equipment) meet customer specifications and comply with safety, fire, and health regulations.
- Coordinate food and beverage requirements, order supplies, arrange audiovisual equipment, organise signage, and ensure décor elements (e.g., floral arrangements, linens, colour schemes) meet expectations.
- Oversee venue access, including opening and securing facilities or liaising with onsite operations before and after events.
- Support the delivery of events outside core business hours when required.
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
- Ideally, have at least 2 years of experience in events or in a similar role.
- Demonstrate strong customer service and interpersonal skills.
- Detail-oriented with a positive and approachable demeanour, making them a dependable and collaborative team member.
- Takes pride in their organisation skills and attention to detail.
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