Lead, Learning Partner

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Being a Consult Learning Partner at Kyndryl involves working on moderately complex client/business needs and management of small to medium size projects. In this role you will need to display a high degree of originality and ingenuity in devising new approaches, make coordinated decisions in planning, organize and complete assignments, evaluate metrics and report across multiple programs, and provide the business with insights to facilitate decisions on their education strategy.

As a Consult Learning Partner at Kyndryl you will oversee inclusion of training offerings into Workday so learners can have access to development opportunities. Specifically, you will be responsible for:

• Managing the migration of information into Workday from external vendors to ensure completions are tracked accordingly for reporting purposes, maintain training and user profile records
• Coordinate calendar and enrollment, tracking, assessments, reporting, and customer communications for learning events.
• Forecast training demand with internal operations and external vendors.
• Work closely with Learning Business Partners to gather corresponding data for quarterly planning. Upon compiling this data, they will then execute upon training demand.
• Additional responsibilities include coordination of onsite training with external venues and the execution of these trainings.
• Travel may be required, both domestically and internationally.
• Ensure efficient use of training resources and provide team leadership.
• Interpret customer needs, make recommendations in areas of specialization, assume ownership of customer satisfaction and customer management.

Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major hyperscaler platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

To be successful in this role you will have the following experience and skills:

• 3-5 years of experience in learning and training development/execution
• Strong analytical and problem-solving skills, including the ability to analyze and forecast learning trends
• Good interpersonal skills including a mature and professional attitude demonstrated to customers and employee
• Ability to create executive level presentations and communications
• Works productively in a team environment
• Open to and takes initiative in learning new techniques, products and services

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.