Behavioural Scientist

Nasdaq Trade Surveillance (NTS) equips financial institutions with the tools vital to detect and investigate market abuse on their platforms. The Research and Innovation (R&I) team conducts both qualitative and quantitative research to better understand customer challenges and requirements, transforming these insights into impactful improvements that enable our customers to detect financial crime more optimally and efficiently.

Reporting to the Head Behavioural Scientist in NTS' R&I team, you'll play a meaningful role conducting a range of duties, including industry and academic literature reviews, analyses of prosecuted cases, interviews and focus groups, as well as quantitative analysis of market data and other datasets. The overarching goal is to provide actionable insights that guide the development and implementation of AI - driven product improvements.

Key Responsibilities

• Undertake in-depth research to thoroughly understand customer problems and requirements.
• Apply behavioural science methods to elicit and document expert knowledge and decision-making from practitioners.
• Support product delivery leads and developers in translating research concepts into product features.
• Communicate research findings to executive decision-makers and non-technical audiences.
• Compose and facilitate focus groups and workshops with customers and users.

Required Criteria

• Master's or PhD in behavioural science fields such as psychology, cognitive science, or behavioural economics.
• Proven track record in planning and delivering complex, applied research projects using both research methods.
• Strong communication skills for presenting findings to non-technical audiences and senior executives, in both written and oral formats.
• Ability to work independently and collaboratively within multidisciplinary teams, with excellent problem-solving skills and attention to detail.

Preferred Criteria

• Strong foundation in cognitive psychology concepts, models, and decision-making theories, with expertise in knowledge elicitation techniques such as Cognitive Task Analysis.
• Experience conducting research and analysis using real-world data
• Practical experience in technology or software development (ideally AI), combined with familiarity with financial markets or trade surveillance and basic programming skills in R or Python.
• Ability to integrate behavioural insights into applied contexts, improving technical and analytical tools to support sophisticated problem-solving.

This position will be located in London and offers the opportunity for a hybrid work environment at least 3 days a week in-office, subject to change, providing flexibility and accessibility for qualified candidates.

Benefits & Rewards!

We offer a competitive, well-rounded rewards package that supports you and your family - inside and outside work.

Actual pay depends on your skills, experience, education, and location. In addition to base pay, we offer short-term incentives (bonus or commission) and long-term incentives (equity), where applicable, as well as the following benefits:

• Competitive base salary
• Annual bonus
• Annual equity grant
• Employee Stock Purchase Plan offering discounted company shares
• Pension matching
• 28 paid vacation day
• 6 additional days off per year
• Extra vacation time based on tenure
• Work from (almost) anywhere - up to 20 days/year
• Paid time off to volunteer
• Health insurance
• 24/7 mental health support for you and your family
• Global mentoring program
• Unlimited access to e-learning platforms
• Hybrid work setup
• Modern and comfortable work environment with fresh fruit, snacks, and weekly coffee and cake socials to get to know your colleagues

For more information, visit Nasdaq Benefits & Rewards Career Page.

Come as You Are

Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.