Rent Income Officer
- Monitor and manage rent accounts to ensure timely payments are made.
- Communicate with tenants to address rent-related queries and provide guidance.
- Prepare and issue correspondence regarding overdue payments or account discrepancies.
- Work closely with internal teams to escalate and resolve complex rent issues.
- Maintain accurate records of all rent income and tenant interactions.
- Support tenants in setting up payment plans when required.
- Ensure compliance with relevant policies and legal requirements in all interactions.
- Contribute to continuous improvement initiatives within the rent income team.
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