Sales Assistant - Abbey Road - London, N1C 4AG

Sales Assistant - Abbey Road - London, N1C 4AG, United Kingdom

The A Side: A Day in The Life  

Abbey Road Studios is a market leader with a global reputation and is no doubt the most famous recording studio complex in the world . The Studios are a pilgrimage for music fans globally and a major tourist attraction in the capital . The Abbey Road gift shop gives visitors an idea of what it is like inside the actual studios, and sells a range of high quality merchandise from Vinyl LPs and Beatles memorabilia to Abbey Road Studios’ own product range.

The Sales Assistant role is a tremendous opportunity to join this world-renowned organisation and play a key role in promoting this iconic brand . It also offers the music lover the opportunity to curate the whole customer experience and provide international fans and pilgrims with a unique insight into the studio’s, past, present and future.  

We have 4 openings on a Fixed-Term basis, starting May 2025, until end September 2025, 1x 32 hours a week, 3 x 24 hours a week

 

The B Side: Skills & Experience  

Sales  

• Help and advise customers to select products from within the range to suit their needs.  

• Drive sales by highlighting the features and benefits of products on sale within the store.  

• Seek to add on and link sales, increasing ATV by highlighting combinations and options within the product range.  

• Meeting daily, weekly & monthly sales targets.  

Customer Service and Brand Experience  

• Demonstrate real passion for the studios, communicating in depth knowledge of the studios’ past, present and future and how this relates to the retail offer.  

• Proven ability to enhance customer satisfaction and promote online offerings through engaging interactions and effectively communicating the benefits of our digital platforms.  

Visual Merchandising and Display  

• Ensure retail spaces are always presented & merchandised to a high standard.  

• Maintaining clearly defined standards with an understanding of how they reflect the brand and commercial strategy for sales growth.  

• Monitoring & evaluating sales against varying visual merchandising, POS, layout and shop arrangements in order to maximise profit.  

• Keep the shop floor clean, organised, and presentable at all times .  

Retail Operations  

• Support daily opening, closing, and reporting procedures.  

• Help coordinate store displays and special promotions.  

• Process cash and card transactions using the EPOS system, in accordance with the cash handling procedures.  

• Ensure timely restocking of merchandise on the shop floor.  

• Monitor inventory levels and communicate restocking needs.  

• Help to receive, process and price store inventory. Inspect deliveries for accuracy and quality.  

• Liaise with the stockroom team to ensure stock deliveries are processed promptly, stored methodically and delivered to the shop as necessary.  

Legal, Security, Health and Safety  

• Awareness & compliance with all relevant Trading Standards requirements.  

• Compliance with health & safety regulations and procedures as they relate to the shop (and associated areas) at all times .  

• Assist in the evacuation of the shop in the event of a fire, security alert or other emergency in accordance with stated procedures.  

• Maintain an up-to-date knowledge of emergency procedures.  

• Always maintaining vigilance to ensure the safety & security of property (the building, cash and stock), staff and the public.  

Other  

• Occasionally undertake necessary ad hoc duties that are appropriate to the role  

Person Specification  

• Passionate about music and Abbey Road’s history and heritage  

• A strong track record in fast paced retail – especially achieving sales targets and customer service  

• Strong visual merchandising skills  

• Significant customer-facing retail experience, including cash handling and use of EPOS systems.  

• Experience in stock management, including processing deliveries and maintain efficient shop floor replenishment practices.  

Bonus Tracks: Your Benefits  

• Group Personal Pension Scheme (between 3% and 9%) 

• Private Medical Insurance  

• 25 paid days of annual leave  

• Interest Free Season Ticket Loan  

• Holiday Purchase scheme  

• Dental and Travel Insurance options  

• Cycle to Work Scheme  

• Salary Sacrifice Cars  

• Subsidised Gym Membership  

• Employee Discounts (Reward Gateway)